Deepinder Goyal on zomato green delivery

Zomato has made it to the headlines again, this time by contesting a customer’s claim that challenged Zomato to give proof about its 100% green deliveries. When a user challenged Zomato’s environment friendly credentials, the Zomato CEO responded to it. The user sarcastically addressed the “100% Green Deliveries on Petrol Bikes delivering ‘trekhe meethe golpaggpe’? stating companies like Zomato should not make false claims just to sound cool.

The user shared a picture of a Zomato delivery person on a petrol bike and mocked Zomato’s environment-friendly claims

Sharing the picture of the Zomato delivery person wearing a bag, promoting green deliveries, the customer added that there is nothing ‘Green’ in this pic.” The food delivery app user Rajesh Sawhney wrote,

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“100% Green Deliveries” on “Petrol Bikes” delivering “trekhe meethe golpaggpe” ??

Companies like Zomato should not make false claims just to sound cool.

There is nothing “Green” in this pic.

Twitter

Here is the viral post

Zomato CEO Deepinder Goyal responded to it

Goyal responded by saying,

We offset more than 100% of the carbon our delivery fleet generates. We have been doing this for the last few years, while taking the required steps to reach our promise of Net Zero by 2030.

Also, we recycle more than 100% of the plastic used for food deliveries. At the same time, we are making significant progress on cutting down the usage of plastic being used for food packaging.

There’s no greenwashing. Public companies like us cannot lie. There are enough public institutions to keep us honest and accountable.

Deepinder Goyal
msn

Rajesh Sawhney thanked Goyal for his explanation but requested substantial evidence

Asking for an audited report on “Offset” that entitles Zomato to claim “100% Green Deliveries,” and challenging the company to accelerate the electric vehicle (EV) transition in
the National Capital Region, the shareholder stated,

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First of all, I appreciate that you care about “Green.” As a shareholder in your company I would appreciate if you could share an audited report on “Offset” that entitles Zomato to claim “100% Green Deliveries.” In 2024. From the tweet, I can infer that “Net Zero” will be achieved by 2030.

I would also appreciate if you could share a link or a report for us, shareholders, to understand the impact of your plastic recycling project since you have claimed more than 100% of the plastic used is recycled. I would really like to deep dive. I couldn’t find anything meaningful on the Internet.

But what I would really really appreciate and applaud is if you could accelerate your delivery fleet transition to EV. Zomato is an “NCR HQ” company that we all admire and I am sure you can see the havoc pollution is causing to the health of people of NCR. You can really go 100% EV at least in Gurugram to create an example for all delivery companies to go “100% EV” in a time bound manner.

Thank you
@deepigoyal

In a follow-up post, Goyal provided substantive documentation to validate Zomato’s environmental claims

Goyal shared the required documentation to validate Zomato’s environmental claims in a comprehensive four-point response. The company offered international renewable energy certificates and carbon offset purchases verified by ESG assurance providers for three consecutive years.

Addressing EV adoption, Zomato informed that one in three deliveries in Delhi are already electric, with a committed goal to achieve 100% EV-based deliveries by 2030. The company also admitted the existing infrastructure challenges, remarking that current two-wheeler EV products, charging facilities, and financing options are still evolving.

2023-April 3-Yulu & Zomato - Green Deliveries-
IndianWeb2.com

Goyal also vocalized about corporate accountability saying that it is not easy for companies like them to lie as there are several public institutions to keep them in check.

Here is the elaborate explanation by Goyal

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Here is how netizens reacted to the incident

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What are your views on Zomato’s “Green” initiative? Is it worth it? Let us know in the comments.

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Ananya Bose
Ananya Bose
A postgraduate from Jadavpur University, Kolkata, Ananya is a passionate writer with an experience of three years in Content Writing. She is known for her insightful research, in-depth knowledge, and engaging writing style. Her attention to detail and ability to capture the attention of the readers is worth mentioning. She is enthusiastic about the entertainment industry and is passionate about writing on TV, Bollywood, and celebrity gossip. She is also well-versed in search engine optimization (SEO) techniques and can adapt her writing style for the target audiences.
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