The growth of online shopping has completely changed how we buy products and services. We can now order anything from the convenience of our homes and have it delivered right to our doorstep with just a few clicks.
Apps like Blinkit, Swiggy, Instamart, Zepto, and many more have been very beneficial for last-minute ingredients needed to prepare a meal or for people who don’t want to fight with market vendors for a reasonable deal on veggies.
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Online purchasing does, however, have a number of disadvantages in addition to its numerous benefits. The issue of defective or broken goods is one of the major problems that buyers encounter. Online purchases sometimes involve lengthy shipping journeys, which increases the risk of product damage.
Additionally, since the consumer cannot see the item in person before making a purchase, they risk getting a defective or damaged item that is unfit for its intended use. This may be incredibly aggravating for the client, who has to go through the bother of returning the goods and waiting for a replacement or refund.
However, if you think this is the worst, then you are wrong because some buyers experienced worse things than this. Numerous instances of consumers alleging that they got faulty or expired goods have been reported online.
However, this tweet from Nitin Arora will not only cause you to scream in disgust but also make you reconsider placing an order through a grocery delivery service.
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Arora shared his terrifying tale on Twitter. He described how, after ordering a packet of bread through Blinkit, he got a terrible surprise from the courier.
Not dead or half-dead, Nitin Arora found an alive rat in his packet.
It is astonishing that neither the person packaging the order nor the delivery person felt the rat’s presence. No one has any idea how the rodent ended up inside the package.
“Most unpleasant experience with @letsblinkit, where alive rat was delivered inside the bread packet ordered on 1.2.23. This is alarming for all of us. If 10 minutes delivery has such baggage, @blinkitcares. I would rather wait for a few hours than take such items.#blinkit #zomato”
Most unpleasant experience with @letsblinkit , where alive rat was delivered inside the bread packet ordered on 1.2.23. This is alarming for all of us. If 10 minutes delivery has such baggage, @blinkitcares I would rather wait for a few hours than take such items.#blinkit #zomato pic.twitter.com/RHNOj6tswA
— Nitin Arora (@NitinA14261863) February 3, 2023
In addition to displaying the horrific bread package, Arora also included a screenshot of Blinkit’s poor customer service.
Soon, another netizen, who was apparently at the scene, uploaded the video of the bread, in which it was clearly seen that the rat is alive and his heart is beating very fast.
@letsblinkit @blinkitcares pic.twitter.com/CDCvlWbEor
— Namita Chugh (@ChughNamita) February 3, 2023
Blinkit responds to these horrible allegations
Now, the business has responded to the issue in the comments section. Replying to Nitin, Blinkit wrote,
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“Hi Nitin, this is not the experience we wanted you to have. Please share your registered contact number or Order ID via DM for us to look into it.”
Hi Nitin, this is not the experience we wanted you to have. Please share your registered contact number or Order ID via DM for us to look into it. https://t.co/cmvbhHSmuW
— Blinkitcares (@blinkitcares) February 3, 2023
The allegations have gotten a lot of attention, with many other people also reporting the same problems.
This Blinkit incident essentially confirmed for us that while online shopping has many benefits, it also has its share of drawbacks. In order to avoid these drawbacks, it is important to shop from reputable merchants and to be cautious when placing orders, making sure that the right items are bought and delivered.
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