Zomato Responds After Delivery Guy Who Was Welcomed With Aarti Says He Was Never Late

Our lives cannot function now without food delivery. It has gained popularity and established a new social custom, giving customers a practical way to enjoy their favorite delicacies in privacy in their own locations.

These delivery services have given eateries access to a new source of income. The purpose of the marketing delivery service is to draw in more customers by offering the client added convenience. However, if we look at the bigger picture, delivery agents end up saving the entire system.

Delivery agents are the most important part of this whole ecosystem because they are the ones who bring our favourite foods to our doorstep within a limited period of time. However, it might be challenging to get meals delivered on schedule during the holiday season.

Video of a Delhi man welcoming a Zomato delivery guy with aarti went viral

Delivery agents frequently arrive late due to the increased demand and traffic, which is somewhat acceptable because we all get late at many points in our lives.

However, a video of a guy presenting an “aarti ki thali” to a food delivery person who was roughly an hour late has now gone viral. A user going by the name of Sanjeev Kumar posted a video of the entire incident on Instagram.

The Delhi man was amusingly humming the famous Kumar Sanu song “Aaiye Aapka Intezar Tha” when the delivery person eventually arrived at the door. Before getting his food order from the delivery boy, he even went ahead and applied a tikka on his forehead.

He captioned his video, saying,

“Getting your order despite ‘Dilli ka traffic’. Thank you Zomato.”

 

View this post on Instagram

 

A post shared by Sanjeev Tyagi (@sanjeevkumar220268)

Many people have already liked the video, and it has received over two million views. However, people misinterpreted the footage and blamed Zomato and the delivery boy for having inadequate facilities.

While we all know that such videos will not make any difference to a big company like Zomato, it does matter a lot to a person like the delivery boy, who did his work to meet the expenses of his household.

Nevertheless, that delivery surely got lots of hate, and maybe that’s why he was forced to react to the whole controversy. He recently clarified his whole situation. So, let’s find out what he said:

The Zomato delivery boy clarified his situation in his viral video

Zomato deliveryman Ashish Jha has explained in a new post, stating that he was never late. From the moment the customer placed their order until the food was delivered, he described the entire journey. Additionally, he requested that Zomato should take action against those who shared the viral video.

“@zomatocare ek customer ne meri video viral kr di hai Instagram Pe aap unke against action lo wo false information de rhe hain social media pe ki maine order bahut delay deliver kra hai khud hi dekh lo Zara. ##shame Zomato customers”

In response to the deliveryman’s tweet, Zomato care also requested him to disclose his FE ID so they could investigate the situation.

The tweet has now been deleted but has gotten lots of responses. In reaction to the delivery agent’s tweet, Twitter users began to leave remarks and called on Zomato for prompt action against these kinds of customers. Have a look at some of the responses:

Take strict action against that person who viral the video unnecessary just for gaining views n popularity ..@zomato

— jay parikh (@jayparikh21) October 9, 2022

A detailed investigation shall be carried out @zomato

— Yagya (@yagyaavtar) October 9, 2022

Hi Ashish, could you please share your FE ID with us via a private message so that we can look into your concern? https://t.co/jcTFuGT2Se

— zomato care (@zomatocare) October 9, 2022

What do you think about this whole controversy?