Rats damage suitcases in first AC coach

India’s vast transportation network still depends heavily on rail travel, with millions of passengers using it every day around the country. Trains are favored by many Indians because of their low cost and wide range of travel. It is one of the world’s biggest rail networks, providing millions of reasonably priced travel alternatives while also significantly contributing to the promotion of trade and tourism.

By linking rural and urban regions, this extensive network promotes social mobility and regional development. It stimulates economic growth by facilitating commerce, and linking industrial centers with markets and raw material suppliers.

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It would be accurate to describe the railroads as our nation’s lifeline. However, despite this, there are a number of hygienic and comfort-related problems with Indian Railways that detract from travelers’ overall travel experiences. Poor food quality, unclean facilities, and incorrect seating arrangements are among the most frequent complaints.

Now, with the advent of social media, many travelers have recently taken to social media to draw attention to the terrible state of trains. In a specific instance, a user on X recently shared a startling incident that happened aboard the Jnaneswari Express. The traveler, who reserved a seat in the First AC carriage, complained that his luggage, which was put beneath the seat, had been harmed by mice.

Jnaneswari Express
wikimedia

Rats damage luggage in the train’s first AC coach

A user on X recently shared a shocking experience aboard the Jnaneswari Express. On Sunday, the incident happened on Train 12102, which runs from Kolkata to Mumbai. The traveler revealed that mice had harmed his luggage. The luggage was kept under the seat. What is more shocking is that this all happened in a reserved First AC coach on the train.

He shared images and videos of his train experience that went horribly wrong. In his post, the passenger also stated that he was unable to locate a railway official with whom to file a complaint. Along with images, he wrote,

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“@RailMinIndia @RailwaySeva @Central_Railway @PMOIndia. Train 12102 Departed on 19th May Coach H1 Seat A-2. PNR. 6535087042. Suitcases damaged by rodents. Trying to the TC for half hour to lodge complaint.”

Since being posted, the post has gone viral and accumulated thousands of views and several comments. Many individuals voiced their disappointment in the comments area about the absence of a prompt and effective complaint resolution procedure. While other individuals related similar instances, others expressed worries about the safety and sanitary standards on board the train.

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How have railways reacted to the incident?

After going viral, the post also caught the attention of Railway Seva, the official support account for passengers. They responded promptly asking for his travel details. In their reply, they wrote,

“We’re concerned to hear this & would like to help ASAP. We will require your mobile no. preferably via DM. You may also raise your concern directly on http://railmadad.indianrailways.gov.in or dial 139 for speedy redressal”

Meanwhile, this incident is not alone. Every day, passengers from all over the country lodged their complaints. While some complaints were disposed of, others are still waiting for some action. Amid this, railways are trying hard to increase the standards of trains, but still, there is so much to improve.

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Varanya Mishra
Varanya Mishra
Varanya is a dedicated and versatile content writer with a passion for delivering engaging and informative content. With a keen eye for detail and a knack for storytelling, she has honed her skills in researching, reporting, and crafting compelling narratives across various beats. Her commitment to accuracy and her ability to stay up-to-date on current events allow her to provide readers with timely and well-researched news stories. Her versatile writing style, combined with her extensive experience in the field, makes her a valuable asset in the ever-evolving landscape of journalism.

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