Man Exposes Blinkit After Receiving Half the Gold He Ordered On Dhanteras, Here’s What The Company Did Next

With the festive season in full swing, finding time to shop can be challenging. To ease the rush, delivery services like Blinkit and Zepto launched a special service, promising to deliver gold and silver to customers’ doorsteps in just 10 minutes. However, for one man, the convenience turned sour on Dhanteras when he received only half the gold he had ordered from Blinkit.

Delhi Man left disappointed by Blinkit’s gold delivery service on Dhanteras

Dhanteras is a festival that is considered highly auspicious for buying gold and silver. In this time of modernity, delivery service platforms like Blinkit decided to deliver gold and silver to people’s doorstep. A Delhi resident named Mohit Jain decided to try Blinkit’s quick delivery service. However, what was meant to be a convenient shopping experience turned into a frustrating ordeal.

He took to X and shared,

“I ordered 1 gm gold coin from blinkit, along with the 1gm silver coin. It was all prepaid.”

When the delivery guy came with the order he was not at home so his younger brother received the delivery. He shared the OTP that was needed to verify the order.

About 20 minutes later he reached home to be nothing but highly disappointed. Why? Because he hadn’t received the exact items he had ordered. He mentioned,

“I got 0.5gm Malabar gold coin (rose design). What I ordered was 1 gm Mata lakshmi gold coin.”

To add to his frustration, the return window had closed within those 20 minutes

To add to Mohit Jain’s frustration, Blinkit’s return window closed within the brief 20 minutes he was away. All of this left no option to initiate a return or reach customer support directly. Feeling helpless, he attempted to resolve the issue by calling the delivery agent. In his disappointment, Jain explained that,

” I literally cried while talking to him.”

Jain was further disheartened when the delivery agent admitted there was nothing he could do.

“Uske paas delivery karne se pehle woh coin ke pictures hai par usne kaha woh kuch nhi kar skta even after knowing he delivered me wrong item. (He has pictures of the coin taken before delivery, but he said there’s nothing he can do, even after knowing he delivered the wrong item to me.)”

After such a horrible experience he concluded his post by saying,

“It was the first and last time of me ordering something so expensive from Blinkit.”

Have a look at the whole Tweet

Got scammed by blinkit
I ordered 1 gm gold coin from blinkit, along with the 1gm silver coin. It was all prepaid. I wasn’t there at home to receive the order, so I gave the otp to my younger brother to get it received. After 20 mins I reached home and saw wrong item was… pic.twitter.com/N15wSfIhpt

— Mohit Jain (@MohitJa30046159) October 29, 2024

Many netizens took to the comment section and wrote their views

Mohit Jain’s post warned all the netizens of the potential issues with online purchases of precious metals during festive times. Amidst this, many netizens took to the comment section to express how they also wished to try this service but now they will definitely not.

I was going to order it but thank god i saw your post . i will avoid these platform for these goods .Hope @letsblinkit resolves the issue else it will set a bad outlook towards them

— Urban Monk (@_urbanMonk_) October 29, 2024

Some also shared their troublesome experience with Blinkit.

We were also scammed by blinkit. We ordered dry fruits for Diwali gift purpose. All the boxes we received were rotten and infested. When we tried to ask for refund they closed the return window and not responding to emails. We have decided not to use blinkit anymore so should oth

— Sumit Singh (@Sumitsagi) October 29, 2024

Some criticized the man for being lazy.

Bhai u cant even go personally to buy such a prescious thing for yr self? Why this generation is so much depend on at door service? Everything you want on line? From morning brush to night condom? Now pay for that laziness.😞😞😞

— Hemal S Raichura (@nehavideo) October 29, 2024

One shared that his gold delivery was perfect.

Hi, I ordered some gold coins this morning. I got my order delivered in less than ten minutes and I got exactly what I had ordered. They are charging a few bucks extra for gift packaging but overall it was a pleasant experience.

— EYE IN THE SKY (@AF_1_976) October 29, 2024

Soon after the reel went viral, Mohit Jain shared that he got a call from the customer care

After Mohit Jain’s story went viral, Blinkit’s customer support promptly reached out to him to resolve the issue. Jain shared that he received a call from their support team, who assured him that the incorrect item would be collected and returned. His words read,

“Just got a call from their customer support and now they are getting it returned. Had to draft a mail to their customer support id and got response too.”

Just got a call from their customer support and now they are getting it returned. Had to draft a mail to their customer support id and got response too

— Mohit Jain (@MohitJa30046159) October 29, 2024

This action by Blinkit’s team provided Jain with some relief after his initial frustrating experience. Nonetheless, netizens were still of the opinion that it was such a waste of time and effort. Do you agree? Share your thoughts via the comments below.