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Zomato Responds After Man Finds Chicken In Paneer Biryani He Ordered

4 minutes read

To receive food items that are not of your preferred choice can be deeply disturbing. Especially when you are a vegetarian but you received a non-veg item. Something similar happened with a Pune-based man. He ordered paneer biryani from a popular food delivery company, Zomato, only to receive chicken pieces in it. He took to the social media platform and shared this incident thereby claiming that it deeply hurt his religious sentiments.

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Man alleged that he discovered a piece of chicken in a paneer biryani that he ordered from Zomato

Food holds significant cultural and spiritual symbolism in many faith traditions. While receiving non-veg food may not be a concern for some people, many people take it to their hearts which is also very much justified. Receiving non-vegetarian food instead of the specifically ordered vegetarian option can be deeply distressing for those whose religious sentiments forbid the consumption of meat.

Recently, a man named Pankaj Shukla raised concerns after discovering a piece of chicken in his paneer biryani ordered from PK Biryani House in Karve Nagar, Pune, Maharashtra. Despite receiving a refund, he emphasized feeling offended due to his vegetarian beliefs. He considered it a violation of his religious sentiments.

He took to X, formerly known as Twitter to talk about the matter. Via his post, he expressed his disappointment. His post highlights the importance of adhering to dietary preferences, particularly in a multicultural society where religious practices hold significant importance.

Chicke in paneer briyani

Pankaj shukla/Twitter

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Here have a look at the post made by him on X

Pankaj Shukla made a post on X by writing a caption as we quote,

“Ordered paneer biryani from pk biryani house karve nagar pune maharashtra and I found a chicken piece in it(I am a vegetarian) I already got refund but this os still a sin since I am a religious person and it has hurt my religious sentiments. #pkbiryani #zomato”

Check it out,

Without further ado, Zomato responded to the viral post

It would be a sheer understatement to say that this post quickly went viral. So far it has amassed over 22K views. Many netizens took to the comment section expressing their views on the matter. The official handle of Zomato also made a much-needed response.

Zomato’s official customer care account promptly responded to Pankaj’s post, expressing their commitment to respecting customers’ sentiments. They requested Pankaj to share his order ID or registered phone number via direct message (DM) for further investigation. The comment exactly read as we quote,

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“I Pankaj, our highest priority is to ensure that we never compromise with anyone’s sentiments. Please share your order ID or registered phone number via DM so that we can get this checked.”

The comment section reflects a spectrum of reactions

with some users finding humor in the situation, while others express criticism towards the food delivery service provider.

One user humorously remarked on the restaurant’s name, implying that with a name like “PK,” one should expect unconventional offerings like “PK biryani.” Others advised Pankaj to exercise caution in the future, suggesting he only order from pure vegetarian establishments to avoid similar mishaps.

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What are your thoughts on this? Do share via the comments below. 

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