Indigo Apologies After Rana Dagubatti Shares His Worst Experience With Airlines

Rana Daggubati is an Indian actor who is well-known in South India. The South Indian actor was last seen in Bheemla Nayak, a Telugu movie, with Pawan Kalyan which is a remake of the Malayalam movie, Ayyapanum Koshiyum. He will be next seen in a Netflix release, Rana Naidu. Recently, the actor Rana Daggubati faced some harassment and had a bad experience while he was travelling by airline.

Though nobody knows for sure where the incident took place with the Baahubali actor, it has been reported that he recently visited Goa for the 53rd International Film Festival of India (IFFI).

At the event, he was quoted by the news agency ANI,

“Film festivals become an ecosystem for independent films. Festivals become that real bridge for independent voices to showcase themselves. It feels great to be in Goa.”

Apart from Rana, the IFFI’s closing ceremony was also attended by stars like Ayushmann Khurrana, Asha Parekh, Esha Gupta, Manushi Chhillar, Anand Rai, and others.

Rana Daggubati took to Twitter and heavily criticized the airline responsible for the harassment, which happens to be Indigo Airlines

Rana shared a gif image of the Indigo airline company and wrote,

“India’s worst airline experience ever @IndiGo6E !! Clueless with flight times…Missing luggage not tracked…staff has no clue can it be any shittier!!”

The actor was so angry and disappointed by their service that he couldn’t let the matter slide. He slammed the airline with multiple tweets and wrote sarcastic replies to the brand’s promotional tweets. While retweeting a post from Indigo Airlines which read,

“Our engineers who ensure safe & hassle-free flights daily and non-stop.”

He responded,

“Maybe engineers are good staff is clueless !! You might need to do smthing proper.”

In another post, he gave a sarcastic remake, “More Paradise lost than found.”

Rana also wrote,

“Note with this sale flights might not land or take off on anytime schedule!! – you’re luggage they’ll have no clue about.”

The domestic airline, Indigo responded to the South actor’s tweet and apologized for the “discomfort” he encountered when his luggage didn’t arrive

Indigo responded to Rana’s tweet,

“While we apologise for the inconvenience caused in the meantime, please be assured, our team is actively working to get your luggage delivered to you at the earliest”

Sir, we understand the discomfort when the bag doesn’t arrive with you. While we apologise for the inconvenience caused in the meantime, please be assured, our team is actively working to get your luggage delivered to you at the earliest. (1/2)

— IndiGo (@IndiGo6E) December 4, 2022

Amid all these, a video showing two baggage handlers of IndiGo carelessly offloading two boxes from the aircraft to a container is being shared heavily on Twitter.

Hi @IndiGo6E is this how you handle all flight luggage everyday or today was special? pic.twitter.com/A15hN6RxeJ

— Dilli Wali Girlfrand (@triptoes) November 30, 2022

The domestic airline later clarified that the customers’ luggage was not mishandled. The bags in the video contained non-fragile cargo and their packaging can “endure fast maneuvers.”

This is not the first time Indigo’s services have been questioned by an actor, in June actor Pooja Hegde complained about the rude behavior of an IndiGo staff. The airline had to go through scrutinization for their service.

Ms. Hegde revealed that the IndiGo official used an “arrogant, ignorant, and threatening tone for no reason.”

The actor got an apology from the company and they asked her to connect with them.

Earlier, for not allowing a boy with special needs to board a flight from Ranchi, the airline was imposed a fine of ₹ 5 lakh by the Directorate General of Civil Aviation (DGCA).

IndiGo ground staff were widely criticized for not allowing the child to board the flight.

What’s your opinion about Indigo Airlines? Let us know in the comments.