Flipkart man receives stone instead of mobile

It is not uncommon to receive the wrong package when we place an order online on e-commerce websites, but receiving a package filled with stones is unexpected. Lately, in Ghaziabad, a man faced some bizarre turn of events that can turn into someone’s nightmare. A man placed an order for a mobile phone through the popular e-commerce platform Flipkart and was shocked to see the unexpected contents of the package.

A man received stones inside the Flipkart package instead of his Rs 22,000 mobile phone

The Flipkart customer ordered an Infinix Zero 30 5G phone that cost Rs 22,000. Just when he was anticipating his Rs 22,000 mobile phone delivery, his excitement turned into disappointment. While unboxing the package he found only stones inside the package.

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To add to his frustration, when he tried to return the package, the return request was rejected by Flipkart.

stones in Flipkart package
Twitter

He took to the social media platform, X and tweeted about this incident which went viral

The tweet included images of the order placed on Flipkart with the canceled return request and the package with the stones. The caption of the post by Abhishek Patni read,

A #Ghaziabad resident claims he ordered Mobile phone worth Rs22,000 through @Flipkart but instead received stones! Victim claims courier refuses to take back the parcel. So much so for #onlineshopping #onlinefraud @_Kalyan_K #India #mobilephone #infinix @InfinixIndia

Twitter

Take a look at the post

The post got widespread attention and netizens raised questions about the quality control measures employed by online retailers.

Flipkart responded to the post and apologized for the mishap

They promised to investigate further and ensure such incidents are not repeated. They said,

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“We’d never want you to get anything but what you ordered and are extremely sorry about this instance. To assist you further, kindly provide us with your order details via private chat so that they remain confidential here. Awaiting your response.”

Further, the company cautioned customers not to respond to social media handles impersonating them. They wrote,

“Please do not respond to fake social media handles impersonating our brand to safeguard your interactions.”

This shocking incident serves as a warning for online shoppers, stressing the importance of alertness and care when making purchases through online platforms.

Recently, there have been multiple incidents where Flipkart customers received products different from what they ordered.

flipkart wrong package
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Here are some suggestions to stay safe while making online purchases

  • Before making an online purchase check product reviews and seller ratings.
  • When buying from new sellers, opt for cash on delivery (COD) for expensive items.
  • To have video evidence in case of discrepancies, film yourself unboxing the product.
  • Contact Flipkart customer support immediately if you receive the wrong item, and file a complaint.

Have you ever received a wrong package from Flipkart? Let us know in the comments.

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Ananya Bose
A postgraduate from Jadavpur University, Kolkata, Ananya is a passionate writer with an experience of three years in Content Writing. She is known for her insightful research, in-depth knowledge, and engaging writing style. Her attention to detail and ability to capture the attention of the readers is worth mentioning. She is enthusiastic about the entertainment industry and is passionate about writing on TV, Bollywood, and celebrity gossip. She is also well-versed in search engine optimization (SEO) techniques and can adapt her writing style for the target audiences.
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