When ordering at a café, people expect to receive what they ask for. It is as basic as it can be. However, when they get something different, it’s frustrating. It disrupts the café experience, leaving customers disappointed. A similar incident took place at the Gulbai Tekra branch of Cafe Mocha.

Instances of food mishaps, like insects in meals, aren’t rare in the eateries or even food served by the railways. However, this mix-up at Mocha Cafe stirred significant controversy.

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Customers ordered Veg Burgers but were served Non-Veg ones

In a recent incident at Mocha Cafe’s Gulbai Tekra branch, Ahmedabad, has stirred controversy after customers received non-vegetarian food instead of their vegetarian orders. Four customers namely Vitasta Vyas, Ruchita Shah, Vela Pandya, and Arjvi Shah visited the café on Wednesday evening to eat their preferred delicacies which were Veg Burgers. While they did receive burgers surprisingly it was filled with a Non-Veg patty.

Vitasta Vyas, speaking to the media, recounted the incident, stating,

“Upon ordering a burger, we were served a non-vegetarian one instead. Two of my friends had already taken a few bites when they noticed it looked like chicken. When we brought this to the attention of the restaurant manager, he initially refused to acknowledge the mistake.”

Non-Veg Burger Instead of Veg At Cafe Mocha

Here have a look at this,

A video of a heated debate between the customer and hotel staff is making its rounds on the internet, dividing netizens. An X (formerly known as Twitter) account with the username Desh Gujarat took to the platform and shared the viral video. The caption of the post read as we quote,

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“Customer orders veg burger gets non-veg at Cafe Mocha; complaint filed.”

Check it out,

Netizens got divided on this matter and expressed their opinions via the comments

The incident at Mocha Café sparked a wave of strong opinions among netizens. Some netizens took to the comment section and demanded severe consequences, calling for the restaurant to be shut down and its top management to be held accountable behind bars. Their comment read,

While few said,

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After an extensive argument, the cafe authorities finally accepted their error and paid a fine of…

Following extensive argument, the café management reluctantly admitted their error. Subsequently, the incident was escalated to the Food Department of the Ahmedabad Municipal Corporation (AMC). In response, the AMC imposed a fine of Rs. 5000 on the café as a consequence of the misstep.

The Cafe was bound to pay the amount which they eventually did. Such instances show how cafes should be very careful while serving food, especially in matters concerning dietary preferences.

What are your thoughts on this? Do share via the comments below. 

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Shivangi Kumar
An enthusiastic writer with a zeal for writing tales that would linger in the reader's mind—that's how you'd best describe Shivangi. With over 3 years of experience in content writing, it is safe to say that she possesses a skillful touch in crafting lucid content that is well researched and SEO-friendly. She's pursuing her post-graduation in History from Lady Shri Ram College for Women, Delhi University. Thus, her interest lies in writing about historical narratives as well as contemporary happenings and, of course, Bollywood gossip.
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