Customer Finds Worms In Amul High Protein Buttermilk

Placing orders for groceries and food items online has increased lately. With our busy lives, ordering online is no doubt a convenient option to fulfill our basic needs. However, with the luxury of saving time, online buyers are often subjected to increasing issues regarding delivery and quality of the ordered items.

Sometimes there are issues regarding misplaced items, wrong deliveries, late deliveries, spoilt or expired products, and many more. One such recent incident raised concerns about the safety of the food service.

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Ordering dairy products online comes with some risks. Dairy products need to be preserved at specific temperatures to remain safe and fresh, the delivery should be done keeping that in mind. Delays in shipping can cause spoilage or increase the risk of delivering a spoilt product.

worm infested Amul dairy product
Twitter

Sometimes due to a lack of proper packaging and improper handling by the delivery personnel, the food item gets contaminated or spoiled. When ordering online, it gets difficult to verify the quality and freshness of the food items.

Recently, worms were found in Amul’s high-protein buttermilk ordered online

Nowadays, there have been several incidents where the products delivered online have been found infested. In one such incident, there were worms found inside one of the Amul dairy products.

A video shared by the customer displays the dairy product received infested with worms. He shared his ordeal on the social media platform, X and expressed his disappointment.

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Twitter

A customer named Gajender Yadav with the username, “@imYadav31” shared a series of posts that included a video and photos of Amul’s high protein buttermilk carton full of white worms.

Here is the video

He shared that he got Amul’s high-protein buttermilk delivered after 10 to 12 days after ordering online. He claimed that there were a few open boxes of the buttermilk and they had a foul smell. Taking to X, the user wrote,

“Stop Buying products from @Amul_Coop website. Hey Amul you have sent us WORMS along with your high protien buttermilk. I am writing to express my deep dissatisfaction after discovering worms in the buttermilk I purchased recently”

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Mr. Yadav also added that his disappointing experience made him question the quality of the products, he wrote,

It has not only ruined my experience but also made me question the integrity of your production and packaging processes

I would appreciate your prompt attention to this matter so that other customers can be saved from this.

Adding more to it. Almost half of the packets…..

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After the Twitter thread went viral, the incident got noticed by Amul and they responded to it

Twitter

Gajendra also shared a series of updates on the responses he received from the Dairy Company

Mr. Yadav mentioned in an update that Amul Kanpur offered a replacement and promised a refund to resolve the issue. However, the customer declined the offer and was asked to dispose of the infested boxes.

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He even offered his aid to others who faced similar issues with Amul products

Take a look at how netizens reacted to the viral post

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Well, this seems like a serious issue that should be taken into account. What are your opinions on this matter? Have you ever faced such issues while ordering online? Share your story in the comments.

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Ananya Bose
Ananya Bose
A postgraduate from Jadavpur University, Kolkata, Ananya is a passionate writer with an experience of three years in Content Writing. She is known for her insightful research, in-depth knowledge, and engaging writing style. Her attention to detail and ability to capture the attention of the readers is worth mentioning. She is enthusiastic about the entertainment industry and is passionate about writing on TV, Bollywood, and celebrity gossip. She is also well-versed in search engine optimization (SEO) techniques and can adapt her writing style for the target audiences.
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