Home Food Zomato Responds After A Woman Finds Chicken In The Veg Meal She Ordered
Zomato Responds After Woman Finds Chicken In The Veg Meal

Zomato Responds After A Woman Finds Chicken In The Veg Meal She Ordered

3 minutes read

Platforms like Zomato have become trusted food delivery sources in our busy lifestyles, offering convenience and a wide variety of choices at our fingertips. However, there have been increasing instances of mix-ups from their end. Recently, a customer who ordered a vegetarian meal was dismayed to find chicken pieces in her dish. She took to X, formerly known as Twitter, to open up about this matter.

Zomato customer took to X and shared how she received Chicken in a Vegetarian Meal

A recent incident involving Zomato has stirred up concerns among customers about the platform’s reliability in delivering accurate orders. A user named Himanshi took to X (formerly Twitter) to express her disappointment after she ordered a vegetarian meal from Zomato and received a dish containing chicken instead.

ADVERTISEMENT

 

She had ordered Palak Paneer Soya Matar and Millet Pulao from Eatfit, but to her surprise, she was served Chicken Palak. In her post, Himanshi emphasized that delivering chicken during Saawan, a sacred month for many Hindus when they avoid eating meat, was particularly unacceptable, especially when she had clearly selected a vegetarian option.

Her post read as we quote,

ADVERTISEMENT

“Have ordered the Palak Paneer soya matar and millet Pulao thru Zomato from Eatfit. Instead of Palak Paneer they have served chicken Palak. Delivering Chicken in Saawan is not acceptable when I have selected only vegetarian food.”

Have a look at her whole post

Zomato took to the comment section and responded to the matter

For many people, platforms like Zomato are essential for their busy lifestyles, providing convenience and a variety of meal choices. However, incidents like this raise questions about the accuracy and reliability of these services. Soon after her post went viral, Zomato responded over the matter.

Zomato apologized to Himanshi and acknowledged the distress the situation caused her. They assured her that they took dietary preferences seriously and emphasized that they would never intend to disrespect them. Zomato also promised to investigate the issue and provide an update as soon as possible.

The restaurant also took to the comment section and apologized

The restaurant also apologized to Himanshi for the mix-up and expressed regret for her negative meal experience. They requested that she message them her order and contact details so they could investigate the issue further and address her concerns.

ADVERTISEMENT

Here is how netizens reacted

What are your thoughts on the matter? Do share via the comments below. 

ADVERTISEMENT

ADVERTISEMENT

You may also like

Postoast is everyone’s one-stop destination for all things creative, informative, trending, entertaining and amazing. From the latest on the most happening stuff on the internet to the finer details of interesting things. At Postoast the goal is to create the best content for the ever-so-curious generation of young readers.

Contact us: [email protected]

© Postoast Media Private Limited