Railways Respond To Viral Video Of Elderly Woman Vendor Being Harassed On Train

A heartbreaking video from inside a train has taken social media by storm, showing an elderly vendor sitting helplessly on the floor after being confronted by Indian Railways staff. The incident, captured by fellow passengers, has left the internet furious and emotional. As the clip went viral, users flooded the comment section demanding accountability and stricter action against those seen in the video. The disturbing visuals have once again sparked debate over the treatment of poor vendors and passengers on trains.

Railway staff’s shameful behaviour towards elderly vendor sparks massive online anger

The viral video has left social media deeply disturbed as it captured an elderly woman vendor sitting helplessly on the floor inside a train compartment while railway staff allegedly misbehaved with her. With folded hands and visible fear on her face, the woman appeared to plead before the staff members as passengers around her silently watched the situation unfold.

The clip, shared by X user Riya Ghosh, quickly spread online, with many calling the visuals “heartbreaking” and “inhuman.”

What shocked viewers even more was the behaviour seen in the video. At one point, a staff member appeared to push the elderly woman, while another moment allegedly showed her saree being pulled during the confrontation.

The exact reason behind the argument remains unclear, but social media users were furious over the treatment meted out to the elderly vendor. Many pointed out how shameful it was that a woman of her age was publicly humiliated in such a manner inside a crowded train compartment.

Here, have a look at the viral video

The video was shared on X by a woman named, Riya Ghosh who wrote,

“75-year-old woman was humiliated publicly by IRCTC staff while silent crowds watched.”

Further adding,

“Humanity dies when fear overpowers courage and compassion completely.”

Her words resonated strongly online, with several users questioning how nobody stepped forward to help the distressed woman during the incident.

Check it out,

An 75 Year Old Woman Was

Humiliated Publicly by IRCTC

Stuff While Silent Crowds

Watched. Humanity Dies When

Fear Overpowers Courage And

Compassion Completely. pic.twitter.com/ClElp4W08e

— Riya Ghosh (@Riyaghoshm) May 13, 2026

Railways responds after viral video triggers massive outrage online

As the disturbing video continued to spread rapidly across social media, several users began reposting the clip and demanding action against those involved. One such repost eventually caught the attention of Railway Seva, which publicly responded to the matter on X.

Reacting to the viral clip, Railway Seva wrote,

“We’re concerned to hear/see this & would like to help ASAP. We will require your journey details (PNR / UTS no.) & mobile no. preferably via DM.”

The handle further advised the user to raise the concern through Rail Madad or by dialling 139 for “speedy redressal.”

The response quickly gained attention, with many users urging authorities to ensure strict action and accountability in the matter.

Here are some reactions shared by netizens

Insaaniyat Sharamnaak ho gayi

— Sonika Dutta (@Sonika_dutt) May 13, 2026

Sabhya samaj mein aisi kam bilkul bhi Shobha nahin dete Hain ine IRCTC karmchariyon ko jarur punish hona chahie

— Sanatan Thought (@SanatanThought2) May 13, 2026

No matter what she does,

Harassing a woman in front of everyone; pulling off her dress is such an inhumane act and the most saddest part of this is none of them have a dare to help her.
Those b0ll0ck retards should be punished immediately🛑
They are the future r@pists.

— M.MAJIDHA (@_Majidha_) May 14, 2026

Yah bahut hi dukhad ghatna hai aisa nahin karna chahie mahilaon ke sath

— Anil Bhakar (@Anilbhakar96) May 13, 2026

Even when there is clear video evidence, politically powerful people and rowdies often escape justice,this is the harsh reality in our so-called great India. That poor woman was humiliated and harassed on the train while she was struggling to earn a living with dignity.

— Anitha (@Anitha54517922) May 13, 2026

Can’t believe, no one stepped there to stop those stupids.

— pavan kumar (@pavan10542) May 13, 2026

If it’s a crime put her in jail don’t miss behave like this

— Sudher kumar (@Sudher3345) May 14, 2026

Where is our Reel mantri? He has been a leech for the nation so far.

— Robin Singh (@RobinSi91394429) May 13, 2026

Whatever the reason behind the incident may be, the humiliation shown in the viral video has left many shocked and disturbed. What are your thoughts on it? Do share in the comments below.