Railway Responds After Woman Shares Video Of Ticketless Passengers In Train’s AC Coach

Traveling on Railways is often said to be one of the most joyous and pleasant experiences ever. However, there are always some days when the experiences are full of frustration. For all the right reasons? Indeed for all the right reasons.

When passengers cramp your railway coach especially when they are ticketless, it is bound to make everyone annoyed. A similar incident happened that too in the AC 1st tier compartment of Mahananda Express!

Woman passenger of Mahananda Express shares video of ticketless passengers hijacking train’s AC coach

A video is making its rounds on the internet that showcases a crowded train coach which is more than just uncomfortable. A ticketed passenger named Swati Raj who was traveling in the train expressed her annoyance as she made a video of the happening and shared it on the internet. Swati Raj took to X (formerly known as Twitter) talked about the frustration during such happening and urged Railways to take immediate action for its avoidance.

By tagging Railway Minister Ashwini Vaishnaw, Indian Railway, and Narendra Modi in the shared video, Swati Raj wrote as we quote,

“This is the current situation of AC 1st tier in Mahananda 15483. I request management to check this immediately as we are not feeling safe when we are paying extra for it.”

In the video, passengers without tickets are shown tightly packed together, standing closely side by side that too in the AC first-class compartment of the Mahananda Express. Here have a look at the now-viral video on X.

This is the current situation of AC 1st tier in Mahananda 15483. I request management to check this immediately as we are not feeling safe when we are paying extra for it. @narendramodi @indianrailway__ @AshwiniVaishnaw pic.twitter.com/FwsKWhLCXF

— Swati Raj (@SwatiRaj9294) December 17, 2023

Without taking much time, Railway Seva gave a prompt reply to the now-viral video

The viral video that showcases tightly packed passengers got a plethora of views. Consequently, it caught the attention of the Railway Seva who gave a prompt reply to the now-viral video shared by the woman. In response to the user, Railway Seva asked her to provide her PNR number and mobile number so they could take prompt action.

The Railway Seva wrote as we quote,

“We request you to please share the journey details (PNR/UTS No.) and Mobile No. with us preferably via DM. You may also raise your concern directly at http://railmadad.indianrailways.gov.in or dial 139 for speedy redressal.”

Here have a look at their reply,

We request you to please share the journey details (PNR/UTS No.) and Mobile No. with us preferably via DM. You may also raise your concern directly on https://t.co/JNjgaq1zyT or dial 139 for speedy redressal.
https://t.co/utEzIqB89U

— RailwaySeva (@RailwaySeva) December 17, 2023

Here’s how netizens reacted to the viral video

Spending a hefty amount of money to travel just to witness ticketless passengers cramping your train coach is indeed problematic and irritating. Furthermore, this is not the first time that such an incident has happened. Therefore, many netizens took to the comment section in other to voice their opinion and agreement with the fact that Railways needs to take some serious action regarding this misbehaving.

One netizen took to the comment section and reacted by saying,

We did contact them on 139, RPF came in one of the station to clear the rush but the stoppage was only for 2 mins so he couldn’t come inside to clear it.
The problem is RPF should be present inside train to handle these kind of situations. From outside they cant do much.

— Swati Raj (@SwatiRaj9294) December 18, 2023

We did contact them on 139, RPF came in one of the station to clear the rush but the stoppage was only for 2 mins so he couldn’t come inside to clear it.
The problem is RPF should be present inside train to handle these kind of situations. From outside they cant do much.

— Swati Raj (@SwatiRaj9294) December 18, 2023

Why do I feel that suddenly this unreserved entering AC coaches has increased? Does it seem like a pattern?

— Priya Samagod (@priyasamagod) December 18, 2023

This is ridiculous. Must stop this nonsense immediately. How the hell can these people confidently board a train without a pass? And that too enter 1st Ac compartment? Am sure this is not possible without support of some TC’s or railway official. @Central_Railway @RailMinIndia…

— 😈 Truth_Sayer 😈 (@iTwistRules) December 18, 2023

Wait till the crowd pulls out the passengers from their reserved berths and occupy those , and Indian railways declares that it only recovers 30% of the actual fare, so this is ok , cheers all

— Manas Ⓜ️ (@saint2050) December 18, 2023

The frustration is real and highly justified in our opinion.

What are your thoughts on this? Do you think the Railways will ever take action against such nuisance? Do share your thoughts via the comments below.