On most websites, there will be a section labelled “Query” or “Customer Care” to make the user experience more accessible. Similarly, the online brokerage business Zerodha assists clients with issues relating to stock trading, kite application difficulties, financial transactions, Demat account-related issues, etc.
While most of the time, these queries are related to users’ experiences, sometimes some people ask some unusual questions that can blow anyone’s mind. A similar thing happened when Nithin Kamath, the CEO and creator of Zerodha, stumbled upon an odd query on a part of the company’s website and posted it on the microblogging service Twitter.
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The co-founder of India’s largest trading firm, Zerodha, Nithin Kamath, provided a screenshot of the sort of enquiry the business must handle. No, the user’s inquiry isn’t about the stock market or finances; rather, it’s about something that must have confused the CEO, which is why he posted this on Twitter.
After reading the strange inquiry, Kamath’s grimace emoji was sufficient to convey his feelings.
A screenshot of the inquiry was posted, and Kamath added,
“The inquiries we get.”
The queries we get. 😬 pic.twitter.com/kmqlZtr8oM
— Nithin Kamath (@Nithin0dha) August 5, 2022
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The anonymous person’s question quickly led Twitter users to begin guessing. His tweet went viral on the platform, receiving over 5,000 likes and over 100 retweets.Lots of people are reacting to the tweet by stating what they feel about this query.
However, despite the barrage of questions put out by many, one person was keen to get a response directly from the co-founder. He enquired,
And when the visitor asked a question, Zerodha took note and responded with a humorous statement. Twitter handle of Zerodha replied,
“Error processing request.”
— Zerodha (@zerodhaonline) August 5, 2022
A user urged that the original question be changed to read “How to become the founder of Zerodha,” among other changes.
Wrong question.
Correct question is:
“How to become Founder of Zerodha?”— P R Sundar (@PRSundar64) August 5, 2022
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Another commenter on Kamath’s post stated that for someone to be a co-founder, their name must begin with the letter N.
Tell him his surname has to be Kamath and first name needs to start from “N” for him to be the 3rd brother and then he can claim for his stake…
— Rajiv Talreja (@rajivtalreja) August 5, 2022
However, other users requested that Kamath additionally provide details on the company’s efforts to assist clients whose Demat accounts had lately been compromised.
Haha, please also share screenshot of queries shared by people when thier demat account was hacked asking for help. It’s easy to make fun of people’s money.#deematdaka@ZeeBusiness @AnilSinghvi_
— Rohit Maheshwari (@Rohit_3m) August 6, 2022
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Let me tell you that Nikhil Kamath and Nithin Kamath are the two brothers that founded Zerodha together. On August 15, 2010, the business officially began operations.
After hearing “some noise” this week about the hacking issues at the stock brokerage site, Kamath recently wrote a thread on Twitter in which he addressed the problem. That thread also went viral on the platform. Additionally, the CEO of Zerodha announced that the company will be releasing a product that will forbid trading in illiquid options.
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