A doctor recently took to X to complain about a packet of Milky Mist High Protein Paneer that had puffed up even though it was still within its expiry date. Sharing photos of the swollen pack, the customer raised concerns about product safety and storage conditions. The post quickly went viral, sparking a heated online debate among netizens. What followed was a flood of reactions, prompting the company to step in and issue a response.
Doctor flags concern over puffing of Milky Mist high protein paneer, shares post on X
A doctor customer recently took to X to raise concerns about a packet of Milky Mist High Protein Paneer that appeared to have puffed up despite being well within its expiry date. Identified as Dr Sunita, she questioned the product’s condition and whether something might have gone wrong despite proper storage.
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Explaining the situation in detail, she wrote,
“Why is Milky Mist high protein paneer packet puffing up even though it’s still 2 weeks to expiry? It was the same with the Milky Mist normal paneer that I bought few days back. That puffed up too despite 10 days left to expiry.”
Her post quickly drew attention from users online.
She further clarified that the cold chain had been maintained after purchase, adding,
“I bought them from Ratnadeep and came home and refrigerated it within 15 minutes. So, cold chain is maintained. I even bought some cheese and tofu that day. They are fine.”
To substantiate her claims, Dr Sunita also attached photographic evidence showing the puffed-up paneer packet.
Expressing surprise at the incident, she added,
“This never happened with any paneer before, not even with Milky mist. This is the first time 2 different Milky mist paneers appear spoilt.”
The post soon sparked discussions online, with many users weighing in while tagging Milky Mist for clarification.
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Have a look at the whole post
Why is Milky Mist high protein paneer packet puffing up even though it’s still 2 weeks to expiry?
It was the same with the Milky mist normal paneer that I bought few days back. That puffed up too despite 10 days left to expiry.
I bought them from Ratnadeep and came home and… pic.twitter.com/tdlNQbhXIP
— Sunita Sayammagaru 🇮🇳🇬🇧 (@drsunita02) March 3, 2026
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Milky Mist Dairy responds after Doctor flags concern over puffing paneer pack
Soon after the post began gaining traction on X, Milky Mist stepped into the comment section to address the concern. In an initial response, the dairy brand apologised for the inconvenience and requested the customer to share her contact details via direct message so that their team could look into the matter and assist further.
In a more detailed follow-up comment, the company explained that the paneer in question belonged to a batch manufactured on 9 February 2026, noting that around 6,100 kg of paneer packed in 200-gram packs had been produced in that batch. According to the company, internal quality checks did not reveal any issues. The brand stated,
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“As part of our standard quality protocol, we conducted a detailed internal review of the batch. Our quality checks, including control samples retained at our facility, were found to be in proper condition. Additionally, we have not received similar concerns from other customers from this batch.”
The company further emphasised that its paneer is manufactured, stored and transported under strict refrigeration throughout the supply chain, adding that issues can occasionally arise if the recommended storage temperature is not maintained after the product leaves the facility. Reassuring customers, Milky Mist said,
“At Milky Mist, we use state-of-the-art technology and follow stringent hygiene and quality standards across our manufacturing processes. We assure our customers that product safety and quality remain our top priority.”
Have a look at both of their comments,
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Hello Sunita Sayammagaru, we regret the inconvenience caused. Please DM us your contact details for our team to get in touch with you.
— Milky Mist Dairy (@MilkyMistIndia) March 3, 2026
We truly understand your concern.
The batch referred to in the post was manufactured on 9th February 2026. A total of approximately 6,100 kg of paneer was produced in this batch, packed in 200 g packs. As part of our standard quality protocol, we conducted a detailed internal…
— Milky Mist Dairy (@MilkyMistIndia) March 4, 2026
Here is how netizens reacted
Meanwhile, the post triggered a wave of reactions online, with netizens weighing in with mixed opinions. While some were funny, some were worth-taking-a-note of. The discussion quickly turned into a broader conversation around food safety and packaged paneer quality.
Yeh protien to khud ki muscles bana raha he? @MilkyMistIndia
— Shubham Nema (@shubham_nema) March 3, 2026
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Looks like a floatation device
— Suresh Srinivasan (@pillarcap) March 3, 2026
Ask the seller from whom you directly bought it …they are usually the culprit . Poor storage ,switching off freezers /refrigerators to save electricity everyday in the night ..all these give the brands a bad name
— Gokul (@drgokuldm) March 3, 2026
I bought this once.
It was very rubber like.
Discarded the brand since then.
Only buy their probiotic dahi, which I then put in a hung curd maker.— SandeepVarma (@sandeepvarma15) March 3, 2026
Milky mist I feel every product is fake.. even their curd doesn’t turn yellow or give the water like any curd..
— suruchi sharma (@suruchis) March 3, 2026
This low fat panner is hard and does not even taste good…better stick to normal ones….
— Tommy Jo (@JTNeverSleeps) March 3, 2026
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Puffing is indication of something going wrong possibly in cold chain management and spoiled contents.
Avoid buying and consuming the same. Retailer is supposed to keep it aside and ensure disposal.— Raj P. (@rajneesh_0888) March 3, 2026
Same here. @MilkyMistIndia pic.twitter.com/ABus48QxHu
— Arjun (@arjunnkr) March 3, 2026
it happens due gas formation from bacterial growth it could be due wrong storage avoid consuming it
— Amit Thorat | Fat Loss & Strength Coach (@scientifitt_) March 3, 2026
Has something similar ever happened to you with packaged dairy products? Share your experience and thoughts with us in the comments below.