Swiggy sends empty soda

The introduction of meal delivery services has completely changed the dining and culinary scenes all over the world. Over the last ten years, businesses such as Uber Eats, Zomato, and Swiggy have revolutionized the way individuals obtain and enjoy food. These platforms offer a large selection of foods delivered straight to your house in a timely, hassle-free, and dependable manner.

But even with their effectiveness, mistakes will inevitably happen from time to time. Currently, social media is buzzing about a recent Swiggy incident in which a customer received an empty glass of lime soda that had been securely packaged. In the wake of the viral post, Swiggy posted their response regarding the incident.

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Swiggy delivers a sealed, empty glass of lime soda to a customer

The whole thing started when a Swiggy customer placed an order for a cool lime soda. However, the customer was shocked to discover that the glass was carefully wrapped and completely empty when it was delivered. Aaraynsh, an X user, posted a photo of an empty, sealed plastic container.

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With the image was a snarky remark that said,

“Thanks, Swiggy, for sending me a sealed empty glass. I hope my lime soda will come in another order.”

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How did Swiggy react to the viral post?

Swiggy’s reaction was vital following the viral post. Reacting to the post, Swiggy also expressed their shock over the incident. The business expressed regret and pledged to make things right as soon as it realized its error. Replying to the post, they wrote,

“@aaraynsh Hi Aaraynsh! That seems odd, can you help us with your order ID? We’ll look into this. ^Kaarthik”

How did people react to the incident?

This humorous yet annoying incident immediately went viral on social media, generating everything from outrage to amusement. Many individuals expressed empathy for the consumer by bringing up their own similar experiences. Some of them drew attention to the sporadic flaws in meal delivery services. Have a look at some of the reactions,

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Later on, Aaryansh posted about getting cashback on the order

He said that he got Rs 80 cashback on a soda worth Rs. 120.

Even though these blunders might damage the reputation of delivery services, how businesses handle them is essential to preserving client pleasure and trust.

Meanwhile, there has been a wave of mishaps in the food delivery industry. Recently, a customer received a live cobra in her order. In another instance, a family found a human finger in the ice cream. Not only this, but also one customer found a dead mouse in Hershey’s chocolate syrup.

Like these, there are countless incidents happening in the country and customers are waiting for justice. Due to all these things, the trust deficit between customers and companies has become wider, incident by incident. So, it is important to resolve such mistakes and inquire about them transparently.

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Varanya Mishra
Varanya Mishra
Varanya is a dedicated and versatile content writer with a passion for delivering engaging and informative content. With a keen eye for detail and a knack for storytelling, she has honed her skills in researching, reporting, and crafting compelling narratives across various beats. Her commitment to accuracy and her ability to stay up-to-date on current events allow her to provide readers with timely and well-researched news stories. Her versatile writing style, combined with her extensive experience in the field, makes her a valuable asset in the ever-evolving landscape of journalism.

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