Brands these days handle customer requests in very interactive ways on social media. They know that their replies make a huge impact on the brand image. Twitter is a great platform for people to review products and services companies provide and an Indian female tried trolling Amazon India with a complain but the way Amazon replied is something very funny and creative
Humour Girl Said She Couldn’t Find Sanam On Amazon. Amazon Won The Show With Their Sassy Reply By Shuchi Bhatnagar Published on Apr 22, 2018 Share Tweet There have been many Twitter banters which have provided us with a hearty laugh. Remember the one in which a person approached many companies including Snapdeal, Amazon, Myntra and Flipkart on Twitter and sought their permission to ask one question. When those firms were more than willing to help him with his query, he trolled them by asking, “Why Did Kattappa Killed Baahubali At The End?”
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Something of similar sort has happened again and this time, a user has targeted Amazon.in but the reply that she got from the company was bang on.
It so happened that a Twitterati whose official twitter handle is @Sassy_Soul_ tweeted to Amazon in a complaining tone that despite that they call themselves the biggest e-commerce site, she is not able to find what she needed.
The tweet reads,
Hi @amazonIN, you call yourself the biggest e-commerce website in the world, but even after browsing for hours, I can’t find what I need.
— Aditii🎀 (@Sassy_Soul_) April 20, 2018
This may have confused the person who handles Amazonhelp account but the reply was upto the mark. Amazon replied: “We’re actively working towards understanding the needs of our customers and plan to expand our listings. Could you let us know the product that you’re looking for on our website?”
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We’re actively working towards understanding the needs of our customers and plan to expand our listings. Could you let us know the product that you’re looking for on our website? ^KA
— Amazon Help (@AmazonHelp) April 20, 2018
This didn’t stop here and the girl tried to continue trolling and wrote: “Bas ek sanam chahiye aashiqui ke liye..”
Bas ek sanam chahiye aashiqui ke liye..
— Aditii🎀 (@Sassy_Soul_) April 20, 2018
Amazon also got back at her with a sassy reply and tweeted, “Yeh akkha India jaanta hai, hum tumpe marta hai, Dil kya cheez hai janam apni jaan tere naam karta hai 🎼😉”
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Yeh akkha India jaanta hai, hum tumpe marta hai,
Dil kya cheez hai janam apni jaan tere naam karta hai 🎼😉 ^KA— Amazon Help (@AmazonHelp) April 20, 2018
C’mon Flipkart, entertain us!
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