Sent Money To Wrong UPI ID From GPay, PhonePe, Paytm? Here’s How To Get It Back

At present, UPI (Unified Payment Interface), has become the prevalent way of digital money transfer in India given the simplicity of transactions it offers. Digital transactions have increased by leaps and bounds in recent times. Even more since the pandemic situation when contactless buying and selling were our only options left within the four walls of our homes.

This world is rapidly getting revolutionized into one big “cashless” society. With the ease of UPI transfers more and more people are opting for it rather than using cash as a payment option.

From retail chains to roadside vendors the existence of digital wallets, UPI, PayTM, Google Pay, the BHIM app, and other applications have made money transfers easier. All the user has to do is scan a QR code and transfer the desired amount directly to a bank account.

Although UPI is a secure payment system, unintentional errors on the user’s part can sometimes lead to financial loss. The most common scenario you may have faced is entering the wrong UPI ID and mistakenly sending money to someone else’s bank account.

But, what can you do to recover the transferred amount sent mistakenly to another bank account?

You can recover the transferred amount by taking the necessary right steps:

1. The first thing that you can do is file a complaint with the payment system used

According to the Reserve Bank of India, in case of an unintentional transfer of money through digital services, the first thing an aggrieved person should do is file a complaint with the payment system used.

You can raise the issue at the support section of the respective UPI applications like Paytm, Google Pay, and PhonePe, and request a refund.

Transfer or transaction can take place only when a UPI ID exists, the money will instantly be reimbursed to your account if the UPI ID doesn’t exist.

2. Complaints can be filed by approaching RBI’s ombudsman for digital transactions if the payment system fails to resolve your problem

RBI’s ombudsman is a senior official appointed by RBI to,

“redress customer complaints against System Participants as defined in the Scheme for deficiency in certain services covered under the grounds of complaint specified under Clause 8 of the Scheme.”

Complaints can also be filed if the payment system doesn’t comply with the RBI-issued guidelines relating to payment transactions through UPI, Bharat QR code, and others. On grounds such as failure to return the amount within a reasonable time.

3. If the above-mentioned methods don’t work, then you can raise your complaint with the NPCI’s UPI Dispute Redressal Mechanism

So, now you have the solution to your problem. All you need to do is follow the above-mentioned steps.

Also read: You Can Make UPI Payments Without Internet Connection With These Easy Steps