Home Food Zepto Responds After Bengaluru Man Finds Oily Liquid In Amul Ice Cream She Ordered
Oily Liquid In Amul Ice

Zepto Responds After Bengaluru Man Finds Oily Liquid In Amul Ice Cream She Ordered

Published: Updated: 5 minutes read

The scorching heat in the summer months calls for ice cream. With online grocery delivery apps, it has now become easier to order and satisfy one’s cravings. Everyone wants their order to reach their addresses in perfect condition especially when it comes to ice cream. But, recently a doctor from Bengaluru had a disappointing experience when she received her ice cream tub with gross ‘oily, frothy liquid.’

This unfortunate scenario caught the public eye when the doctor posted pics of the gross ice cream on social media platform, X.

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Dr. Nandita Iyer took to X and posted a picture of the ‘liquid’ she observed in the ice cream she ordered from Zepto’

Dr. Nandita Iyer is a food and health columnist who ordered the Amul vanilla gold ice cream from the online grocery app, Zepto. She shared her concern on what Amul is adding to their ice creams nowadays after she encountered the oily and frothy liquid she saw in the ice cream. Nandita Iyer reported that she opened the ice cream instantly after delivery, and saw that the oily frothy liquid had separated out. She expressed the condition of the ice cream as “gross stuff”.

She also criticized Zepto for delivering a spoiled product and not keeping their freezer powered on. She took to X and voiced her concern over the quality of Amul ice cream, she wrote,

 “Wonder what Amul is adding to their ice creams these days. Ordered Amul vanilla gold from @ZeptoNow and opened it instantly. An oily frothy liquid has separated out. Gross stuff.”

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The post went viral in no time and it was flooded by comments from the public.

Zepto acknowledged the viral post and responded to the woman’s tweet

Zepto responded to the post and assured their assistance over the matter. Zepto wrote,

“Hi, We regret this unpleasant experience. Could you please DM us your
registered contact details or order ID? Our team will shortly get in touch with you.”

zepto

techcrunch

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Take a look at how netizens reacted to the viral ice cream post

Several users shared their disappointing experiences with ordering dairy items from Zepto. Some criticized the quality of Amul products.

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From the above discussion, it seems like Zepto needs to keep a check on the dairy items and improve their storage qualities.

Have you ever had such an experience upon ordering from Zepto? Let us know in the comments.

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