Railways Respond After Passenger Complains About Filthy Toilets At Panvel Station

India celebrates a historic economic milestone by outperforming Japan to become the world’s 4th largest economy. But the condition of the toilets at Panvel Railway Station, India, tells a different story. It is one of the busiest railway stations in Navi Mumbai. The poor condition of public toilets paints a deeply troubling picture of India’s infrastructure imbalance.

While Indian Railways has been introducing high-speed trains, revamped stations, and making record investments, the ground reality for everyday passengers exposes an account of neglect.

Twitter

An X user took to the platform and shared some heavily unhygienic pictures of the Panvel station public toilets

The images shared by the passengers at Panvel station show the public toilets in an appalling state.  The user tagged authorities, including Union Minister Ashwini Vaishnaw and Prime Minister Narendra Modi, asking,

as of 29 May 2025 we might have surpassed Japan to become 4th largest economy but what about the plight of toilets at Panvel railway station?!

The passenger also tagged @Tariq2506, @RailMinIndia, @IRCTCofficial, @PMOIndia

@RailMinIndia @IRCTCofficial @AshwiniVaishnaw @PMOIndia @narendramodi as of 29 May 2025 we might have surpassed Japan to become 4th largest economy but what about the plight of toilets at Panvel railway station?! pic.twitter.com/CnT1olKp6q

— tpanjari (@Tariq2506) May 29, 2025

Most public toilets have broken fixtures, a lack of running water, unbearable stench, and zero maintenance in some places. Passengers, including senior citizens, women, and children, are often forced to ignore the unhygienic conditions during emergencies. The poor condition of the toilets is unfit for any public facility, let alone a station.

Twitter

Indian Railways responded to the post

Railways replied to the post tagging @DrmMumbaiCR on the social media platform X, stating,

“We’re listening and will do our best to help. The concerned officials are being notified.”
— @DrmMumbaiCR

We’re listening and will do our best to help. The concerned officials are being notified. @Drmmumbaicr

— RailwaySeva (@RailwaySeva) May 29, 2025

This acknowledgment shows hope that public feedback is not falling on deaf ears. The real result, however, will make an impact only if there is a visible, on-ground improvement in the days ahead.

India’s rise to 4th in global GDP rankings is a moment to celebrate, but it also brings the responsibility to ensure that development is visible not just in numbers, but in everyday experiences.

What are your opinions on this matter? Let us know in the comments.