Domino’s Finally Replies After The Delivery Guy Proposes To A Woman Customer On Chat

Indian shopping has undergone a transformation with the emergence of e-commerce behemoths and meal delivery services. With the convenience of online shopping, consumers have increasingly embraced this digital marketplace, resulting in a surge in orders. To meet the demand, companies have employed delivery boys who ensure timely and efficient delivery of products to customers’ doorsteps. As a result, due to the explosive expansion of e-commerce and online meal delivery platforms, India has recently seen a significant increase in the emergence of delivery boys.

These delivery professionals perform a crucial role in the marketplace by altering the nation’s logistics environment and creating job possibilities. Similar to this, online meal delivery services like Zomato and Swiggy have skyrocketed in popularity. Needless to say, the delivery boys have developed into the foundation of these systems. It is because they help in connecting customers and businesses by assuring quick and dependable food deliveries.

Nonetheless, while offering so many advantages, the delivery method has come under fire for a number of reasons. One of the main sources of criticism is customer complaints and service problems. It

It is reflected in the recent incident that happened with a female customer when one delivery boy tried to propose after stealing his personal information from the website.

A pizza delivery boy proposes female customer through messages

Recently, a delivery boy of Dominos misused a female customer’s contact details. It not only raises concerns about privacy and safety but also about ethical training needs for delivery boys.

After delivering a pizza, the mysterious delivery worker wrote the customer a message expressing his love. He wrote,

“Sorry, my name is Kabir, yesterday I came to give you pizza, I am the same, I liked you, so I had liked you. I’ll call you right back.”

The consumer, feeling uneasy and worried by the invasion of her privacy, immediately reported the incident to Dominos. So, after this, she also took to Twitter to officially complain about the incident. In her tweet, she wrote,

It’s not about whether he liked me or he confessed.

He has misused my phone number which I have registered at @dominos_india @dominos with trust as a customer.

It’s a trust breach by the company & its employees.

— kanishka 🇮🇳 (@KanishkaDadhich) June 30, 2023

Soon, the customer’s social media post rapidly went viral and attracted the attention of the local police

Replying to the post, Police messaged her,

“Don’t worry, emergency help is reaching shortly… Appropriate action will be taken.”

The consumer was relieved by the police’s response, and she thanked them and posted a screenshot of their chat on social media. In addition, she gave a status report, revealing that the event had been reported to the police.

Yeah

— kanishka 🇮🇳 (@KanishkaDadhich) June 30, 2023

In a separate tweet, the customer highlighted the discrepancies in the delivery boy’s name. In their chat, he went by the name Kabir, while at the store, he was referred to as Mannu. Additionally, his email address identified him as Kabir Bablu. The customer expressed her hope that her point would be understood. It also implies questionable and suspicious actions on the part of the delivery boy.

1. In Chat – Kabir
2. In Store – Mannu
3. E-mail – kabirbablu@….

Hope! You understand, what was he doing!

— kanishka 🇮🇳 (@KanishkaDadhich) June 30, 2023

Dominos reacted to the whole incident

The pizza franchise Domino’s responded to the event quickly and in accordance with their zero-tolerance policy for any kind of misbehavior or harassment. The concerned delivery executive’s job was terminated by the corporation after it recognized the occurrence.

I had words with the escalation head of Domino’s as per her.

I had clearly mentioned my doubts over my security along with my family.

I don’t understand your behaviour to support someone who has breached my private information from a corporate house. pic.twitter.com/nfo2XRUEQ2

— kanishka 🇮🇳 (@KanishkaDadhich) June 30, 2023