Online Orders – Where To Find Tracking Information

It is important for any business to be able to properly track its packages. Tracking allows for movement to be monitored and ensures that delivery is made on time and to the right location. In terms of customer satisfaction, package tracking plays a big role in retention. Another benefit of tracking packages is that it helps with inventory management and reduces loss.

E-commerce businesses rely even more heavily on package tracking since customers like to keep an eye on their purchases. Customers are able to place an order online and track it from the warehouse all the way to their front door. As a customer, tracking a package should be simple, but for those who need assistance, our guide can help.

What is Tracking Information?

Most online purchases are linked to an onsite tracking tool. Tracking is the ability to trace where your product or purchase is at any point along its journey. Once a purchase is made, a number will be assigned to that purchase. It will be included with the product so that once it is packed, a tracking number of the parcel delivery service can be tied to the product.

Consumers are able to enter the product tracking number or the package tracking number into the retailer’s website to find out where their order is at any given time.

Getting Your Tracking Number

A tracking number is usually sent via email or text following a purchase. Once your payment is completed, an automated email with your purchase details will be sent. This email will have the address, product, payment, and tracking information for your own records. Most often, the email will have a purchase order number that will serve a dual purpose. Aside from marking your order, it can be used to locate a specific tracking number once the product has been handed over to the delivery company. So, check your email or text messages for this number following a purchase.

Using A Tracking Tool

Every website will have a slightly different process when it comes to tracking a package. Some retailers will allow you to click a link in the confirmation mail while others will ask you to copy and paste the tracking number into their tool on their site. Suppose you are tracking a package directly through a delivery service such as FedEx. In that case, you can input the tracking number directly on the delivery company’s website to see the status of your package.

Device Access Options

Any device that has internet access can be used to track a package. You can use a tablet, smartphone, or computer. Most tracking is done in real-time or at least updated every few hours so you can easily check the location of your order.

Keep an Eye on Your Purchases With Smart Tracking

Tracking your packages is a great way to ensure that your order is coming to the right place. For businesses, package tracking can help cut down on order loss and ensure that any mishaps are handled efficiently. To find out more about tracking packages (click here).