Minister Replies After Railway Passenger Praised Food On Shatabdi Express

With millions of passengers and tons of freight transported daily, Indian Railways has one of the biggest rail networks in the world. Although it offers a lifeline for many, it is frequently criticized for its subpar facilities and limited infrastructure. Yet, there has been a rising improvement in the services offered by the Indian Railways as a result of the growing need for improved transportation.

While people often see these improvements as in the form of infrastructure, safety, and technological advancements, basic amenities such as clean toilets, waiting rooms, and especially improved catering facilities stole the limelight.

The catering facilities in Indian Railways have been a cause of concern for passengers, with the quality of food being one of the primary issues raised. Over the years, passengers have been dissatisfied with the substandard quality, unhygienic conditions, and exorbitant costs of the food provided on trains.

However, amidst these many complaints, it is heartening to note that, over the years, railways have also received a barrage of positive responses for their first-class trains.

And the recent one will definitely leave you shocked because it just surpasses the expectations of many average Indian railway travelers. Not just us, but the minister also can’t stop herself from reacting to it.

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A Twitter user praised the quality of food served at Shatabdi Express

Mr. Sinha, a Twitter user, who recently traveled through the Shatabdi Express, recently expressed his delight over the quality of the food he got on the train. Taking to Twitter, he shared the photo of his plate and captioned it:

Travelled in Shatabdi after a long time & I’m really impressed to see the food quality.. Railway has literally changed a lot in the past 9 years.

Travelled in Shatabdi after a long time & I’m really impressed to see the food quality..
Railway has literally changed a lot in the past 9 years. pic.twitter.com/hDGx8t2jpX

— Mr Sinha (@MrSinha_) April 10, 2023

His tweet soon went viral and attracted various kinds of reactions. While many people praised the improvement, others hoped for the same improvement in other trains too. However, there are many other people who have highlighted that this is not the reality of the whole Indian railway system and that it still needs improvement. Many also claimed that the post might be fake, as many other people also shared the same image from their accounts.

While we don’t verify these claims, the minister’s reply might clear up the confusion for everyone.

The MOS for railways reacted to the appreciation

In reply to the above-mentioned tweet, Darshana Jardosh, Minister of State for Railways and Textiles, Government of India, wrote,

I am glad you enjoyed the food service in #NayeBharatKiNayiRail.

I am glad you enjoyed the food service in #NayeBharatKiNayiRail 🍱🚝 https://t.co/2tS971YeFP

— Darshana Jardosh (@DarshanaJardosh) April 10, 2023

Darshana Jardosh – Minister of State for Railways. wikipedia

This is not the first time that Shatabdi Express has been praised for its improved services. Last year, the staff of Shatabdi Express surprised the passenger who was having Roza in the holy month of Ramadan by offering the Iftar meal box.

While it is heartening to see that the railways and Indian government are trying to improve the railway facilities, there is much more need to improve the catering facilities on the Indian Railways in order to provide a comfortable and enjoyable travel experience to passengers.