Railneer water bottle sold for rs 20

Known as the lifeblood of the country, the Indian Railways is a vast network that threads its way across a variety of environments. It also connects far-flung villages with thriving cities, making the world smaller. This railway network, which has its roots in the colonial era, has developed into a complicated network. Due to this, it occasionally serves as a mirror for India’s complex social structure and aids transit.

Undeniably, the significance of Indian railways is immeasurable. Millions of people and goods are moved through it every day, making it a vital component of the nation’s economy. Its vast span weaves through the diverse geography of India, serving as a unifying factor that promotes both cultural and economic interchange.

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However, this enormous system faces significant difficulties. The intricacies of overseeing a network this size present ongoing challenges, from organizing a large staff to guaranteeing passenger safety and the never-ending quest for cleanliness and on-time delivery. In addition to these difficulties, pantry workers on railroads occasionally seek pay that is more than average, which further complicates the operational environment.

A similar kind of incident recently went viral on social media in which a pantry staff member asked for additional money for the extra water bottle. The matter became so big that even Indian railways responded to it.

Rail Neer water in train

Pantry Staff asks for an additional ₹5 charge for the water bottle

In a recent incident aboard the Kamakhya Express, a member of the IRCTC pantry staff was caught on camera selling Rail Neer mineral water bottles, originally priced at ₹15, for ₹20. The video, circulating on the X platform, captures the staff initially vending the bottles at the inflated rate. When customers ask about the extra ₹5, the staff member hesitates before returning the extra money.

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The event happened as the train was traveling from Kamakhya Junction in Assam to Gandhidham Junction in Gujarat. Have a look at the tweet:

Indian Railways responded to the viral video

As the video went viral, Railway Seva had to respond. A Railway Seva official post on social media in response to the widely shared video asked impacted passengers to send their mobile number and PNR via direct message (DM) so that the matter may be looked into further.

As of January 6, the citizen’s forum that originally posted the video claimed that no substantial measures had been taken in response to the incident, highlighting a potential gap in addressing such matters promptly.

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Here’s how netizens reacted to the incident

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Varanya Mishra
Varanya is a dedicated and versatile content writer with a passion for delivering engaging and informative content. With a keen eye for detail and a knack for storytelling, she has honed her skills in researching, reporting, and crafting compelling narratives across various beats. Her commitment to accuracy and her ability to stay up-to-date on current events allow her to provide readers with timely and well-researched news stories. Her versatile writing style, combined with her extensive experience in the field, makes her a valuable asset in the ever-evolving landscape of journalism.

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