There have been instances of delivery partners complaining that they have not received their deserved earnings from the company, accusing Zomato of cheating them. This time, a Zomato delivery partner took to social media to allege non-payment of joining bonuses and other incentives promised during the onboarding process.
The X user called out the company in a post complaining about non-payment of bonuses and incentives
In a post tagging Zomato CEO Deepinder Goyal (@deepigoyal), the company’s official handle (@zomato), and customer support account (@zomatocare), the delivery partner voiced his frustration over missing payments despite completing the required tasks. He wrote,
Hi
@deepigoyal @zomato @zomatocare
I have completed the 70 rides in just 3 days after onboarding but can’t get my joining bonus. And apart from that, there were many extra gigs offering like 400 extra per order 90 incentive, I haven’t got any of that. Stop making us fool.
The Zomato delivery partner, Abhishek, also shared a screenshot where it can be clearly seen that he did not receive the payment despite completing the required tasks.
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The delivery partner claimed to have completed over 70 deliveries within just three days of joining the platform, meeting the eligibility criteria for a promised joining bonus. Additionally, he mentioned certain promotional incentives, such as Rs 400 per order bonuses and Rs 90 ride incentives, that have yet to be credited.
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Hi @deepigoyal @zomato @zomatocare I have completed the 70 rides in just 3 days after onboarding but can’t get my joining bonus. And apart from that, there were many extra gigs offering like 400 extra per order 90 incentive, I haven’t got any of that. Stop making us fool. pic.twitter.com/qWqvFJa7ps
— Abhishek Kaushal Jha (@abhikaushaljha) June 2, 2025
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Zomato addressed the post and asked him to share his FE ID with them to look into the issue
Zomato Care wrote,
Hey Abhishek we’d like to check this. Please DM us your FE ID, so that we can look into this further.
Hey Abhishek we’d like to check this. Please DM us your FE ID, so that we can look into this further. https://t.co/jcTFuGSv2G
— Zomato Care (@zomatocare) June 2, 2025
This is not the first time food-delivery platforms have faced criticism over alleged discrepancies in payout structures. With delivery partners playing a critical role in the company, such complaints highlight growing concerns about accountability and worker welfare in India’s rapidly growing food delivery sector.
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