In recent years, the quality of food served on Indian Railways has been a growing concern among passengers. Many travelers have reported a noticeable decline in food standards, with issues ranging from tasteless meals to unhygienic conditions. Vande Bharat Train once again served food that had a cockroach in it. To say that this has disappointed the passengers would be a sheer understatement.
A couple traveling in the new Vande Bharat express train from Bhopal to Agra left surprised after finding a cockroach in their meal
A couple’s journey aboard the Vande Bharat Express from Bhopal to Agra turned into a distressing experience when they discovered a cockroach in their meal. The incident, which occurred during the 550-kilometer journey known for its efficiency and modern amenities, sparked outrage after Vidit Varshney shared a picture of the contaminated food on social media.
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Tagging Railways Minister Ashwini Vaishnaw and the IRCTC, the couple expressed their dismay over the poor hygiene standards maintained on the train. The photograph quickly gained attention, highlighting concerns about the quality of catering services provided by IRCTC, the catering and ticketing vendor for Indian Railways.
Vidit Varshney’s post called for immediate action against the food vendor responsible and urged the Railways to take stringent measures to prevent such incidents from recurring.
Here have a look at his post
Passenger Vidit Varshney took to social media platform X (formerly known as Twitter) and shared a picture of a cockroach in his served meal. He wrote in the caption as we quote,
“Today on 18-06-24 my Uncle and Aunt were travelling from Bhopal to Agra in Vande Bharat. They got “COCKROACH” in their food from @IRCTCofficial. Please take strict action against the vendor and make sure this would not happen again @RailMinIndia @ AshwiniVaishnaw @RailwaySe“
Check it out,
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Today on 18-06-24 my Uncle and Aunt were travelling from Bhopal to Agra in Vande Bharat.
They got “COCKROACH” in their food from @IRCTCofficial. Please take strict action against the vendor and make sure this would not happen again @RailMinIndia @ AshwiniVaishnaw @RailwaySe pic.twitter.com/Gicaw99I17— Vidit Varshney (@ViditVarshney1) June 18, 2024
IRCTC’s response to the food contamination incident on Vande Bharat Express
The Indian Railway Catering and Tourism Corporation (IRCTC) swiftly responded to the alarming incident of food contamination aboard the Vande Bharat Express, ensuring accountability and immediate corrective measures.
Following Vidit Varshney’s social media post, IRCTC acknowledged the gravity of the situation. In their official statement, IRCTC expressed sincere apologies for the unpleasant travel experience encountered by the passengers and assured the public that the matter was taken seriously.
The IRCTC reassured passengers and stakeholders that stringent actions were promptly initiated. The concerned service provider faced appropriate penalties, reflecting IRCTC’s commitment to maintaining high standards of hygiene and quality across its catering services.
Furthermore, IRCTC announced enhanced monitoring protocols for production and logistics, aiming to prevent such incidents and uphold the trust and satisfaction of passengers on the Vande Bharat Express and other trains across the railway network.
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Have a look at their response
Sir, We apologize for the travel experience you had.The matter has been viewed seriously and suitable penalty has been imposed on concerned service provider. We have also intensified the production and logistics monitoring.
— IRCTC (@IRCTCofficial) June 20, 2024
Here is how netizens reacted to the post:
That’s not a cockroach. That is a radioactive resistant masala pouch. Don’t defame the government & rail minister for their innovative ideas.
— ROFL Gandhi -2.0🏹 (@ccredited_) June 20, 2024
Serving Non Veg in , But atleast serve Indian, why Chinese?
— Veena Jain (@DrJain21) June 20, 2024
People like you will never learn to appreciate good work of government… for price of Indian Dal government is offering Chinese cuisine…. Huh
— ਅਮਨਦੀਪ ਸੰਧੂ (Amandeep Sandhu) (@amansandhu0000) June 20, 2024
Even the roach couldn’t survive IRCTC dal
— Pooja Lapasia (@poojalapasia) June 20, 2024
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Pure Protein!
— Anurag Singh (@AnuragSinghBio) June 20, 2024
This is not happening 1st time in Vande Bharat , in resolution Vendor comes &;apologise for the same & they change the item & in full journey they will come & request for complaint withdrawal, But IRCTC never take any action
— Manish Kedia (@ManishKedia2021) June 20, 2024
How disgusting is this? A premium train???? Being a frequent traveller I will have to think twice if this is what tends to happen. Please update what action is taken in this regard. Thanks
— Avo (@chico_goretti) June 20, 2024
Passengers rely on the Vande Bharat Express for its reputation of modernity and efficiency, making incidents like these particularly alarming. What are your thoughts on this matter? Do share via the comments below.Â
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