Imagine the bizarre scenario where a Zomato delivery agent, entrusted to deliver your meal, ends up stealing another package from your doorstep. It would be an odd turn of events where the very person meant to deliver convenience would become the unexpected culprit of a theft. Surprisingly, it is more than just an imagination as this incident happened in Bengaluru where after delivering an order, the Zomato delivery agent allegedly stole a food package from a customer’s doorstep.
Zomato delivery agent caught on camera, stealing food package from doorstep
In a shocking revelation captured on CCTV in Bangalore, a Zomato delivery agent has been caught red-handed engaging in theft while on duty. The footage, shared by Aditya Kalra, vividly depicts the delivery man completing a drop-off of one order and then, noticing another food package left at the same doorstep, surreptitiously pocketing it before departing.
Customers rely on these services not only for the convenience of having meals delivered to their homes but also for the assurance that their orders will be handled with honesty and professionalism. The footage circulating on social media has triggered a wave of criticism.
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Zomato, a prominent player in the online food delivery industry, faces backlash. Therefore, without further ado, they give a response over the matter.
Here have a look at the footage
An X user named Aditya Kalra took to the microblogging platform in order to share about this incident and its full-proof footage. He shared it by captioning the post,
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“We caught @Zomato delivery theft on our CCTV camera in Bangalore. He delivers the order, spots our other food package at the door, quietly picks it up and goes away. Shocking indeed.”
Check it out,
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We caught @Zomato delivery theft on our CCTV camera in Bangalore. He delivers the order, spots our other food package at the door, quietly picks it up and goes away. Shocking indeed. pic.twitter.com/oyeNebAdir
— Aditya Kalra (@adityakalra) June 25, 2024
Zomato’s response to this matter
Following the uproar sparked by the CCTV footage shared by Aditya Kalra, Zomato swiftly responded with an apology and a promise of decisive action. In their official statement addressing the incident, Zomato expressed regret over the unfortunate occurrence and emphasized their commitment to maintaining the highest standards of service and integrity.
They assured the public that stringent measures would be implemented to address the issue and prevent its recurrence. Their reply read as we quote,
“Hi Aditya, we’re sorry that this happened. Please be assured that we take such matters very seriously, and we will take strict action against those responsible for such incidents. Please send us the order details via DM so that we can investigate this promptly.“
Hi Aditya, we’re sorry that this happened. Please be assured that we take such matters very seriously, and we will take strict action against those responsible for such incidents. Please send us the order details via DM so that we can investigate this promptly. https://t.co/jcTFuGT2Se
— Zomato Care (@zomatocare) June 25, 2024
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Hi Aditya, thank you for bringing this to our notice. Once again, we sincerely apologize for this incident. As communicated earlier, we have zero tolerance policy and have taken strict action against the delivery partner. The safety and wellbeing of our customers is of utmost…
— Zomato Care (@zomatocare) June 26, 2024
Many people took to the comment section and shared similar experiences of stealing, have a look
Recently , a delivery guy took my crocs after delivering my groceries 😅. Unfortunately I don’t have the video proof.
— Ashish shetty (@Ajshetty__) June 26, 2024
Not uncommon though… regularly happens with the early morning delivery companies such as BBDaily and MilkBasket as well
— eddie menuek (@taxitaxie) June 25, 2024
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I feel so sorry we failed as a society nobody is born thief it’s so easy to judge. I am not saying stealing is right but it’s just a good I feel we can order extra food and give it to our delivery guys if we can afford it. Spread smiles
— S B (@dtaneja1507) June 26, 2024
What are your thoughts on this matter? Do share via the comments below.
