Food delivery platforms like Zomato and Swiggy often make headlines for some discrepancies in their pricing practices. Customers often resort to social media platforms to raise concerns over such issues. The food delivery apps often address and respond by issuing a clarification statement or promises to resolve the issue.
This time, a light-hearted post on the social media platform X eye-opening moment on the internet. A user sparked a debate around food delivery pricing after sharing a surprising difference in bills between two of India’s biggest food delivery platforms, Swiggy and Zomato.
ADVERTISEMENT
The X user, Siddharth Mishra, mocked the food platforms by noticing a striking difference in the bills for the same food ordered from Swiggy and Zomato
The user posted a screenshot of both bills to compare the prices. The user first shared the Zomato bill, where one can see that he ordered two Margherita Pizzas (New Hand Tossed, Medium) from Domino’s Pizza. The order total on Zomato is Rs 555.70. Whereas, the total Swiggy bill for the same food items from the same restaurant sums up to Rs 402.
Advertisment
The user wrote,
ADVERTISEMENT
Ordered the exact same food on Swiggy and Zomato. @Swiggy charged Rs 402, @zomato Rs 550. Bro, am I paying for pizza or a 5-minute Zoom call with the chef?
Ordered the exact same food on Swiggy and Zomato. @Swiggy charged ₹402, @zomato ₹550. Bro, am I paying for pizza or a 5-minute Zoom call with the chef?😂😂 pic.twitter.com/Fzc4Mk4WRO
— Siddharth Mishra (@wake_up_sid1807) May 27, 2025
The price difference of Rs 148 for the same meal made the user crack a joke about it.
Zomato made a clarification statement in which they mentioned that the total bill is different due to varying discounts applied
Zomato Care replied by mentioning that the food item price is the same on both the platforms. The final bills are different because in the Swiggy bill, the user has applied a discount. They also shared that the bill can also differ due to varying GST and restaurant packages. These charges can vary from platform to platform and from restaurant to restaurant.
ADVERTISEMENT
Zomato replied,
Hi Siddharth, please note that the item value is the same on both platforms. The difference in the total bill is due to varying discounts applied, and GST and restaurant packages. These may vary from platform to platform and from restaurant to restaurant. We hope this helps.
Hi Siddharth, please note that the item value is the same on both platforms. The difference in the total bill is due to varying discounts applied, and GST and restaurant packages. These may vary from platform to platform and from restaurant to restaurant. We hope this helps.
— Zomato Care (@zomatocare) May 27, 2025
While the tweet was meant to be humorous, it also highlights the negligence of the customer in noticing that the price difference in the final bills was due to a certain discount on Swiggy. The price of the food item he ordered is the same on both Zomato and Swiggy.
ADVERTISEMENT
However, certain discrepancies can be attributed to a mix of factors, like, different platform commissions, delivery fees, packaging charges, or even promotional pricing models.
What are your thoughts about this hilarious situation? Let us know in the comments.
