Zomato often grabs headlines, be it for quirky food delivery stories or inflated prices. But this time, the reason is entirely different and far more concerning. A user was left stunned after discovering that the app was seemingly revealing names from their contact list while browsing restaurant deals.
Surprised? So was the user, who took to X to share their alarming experience, sparking concern over privacy.
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Zomato sparks privacy concerns after user spots contact names on app
An X user named Arundhati has raised serious privacy concerns about Zomato’s new feature that allegedly reveals personal information. In a now-viral post, she shared a shocking incident where the food delivery app displayed names from her contact list alongside menu items, indicating who had been ordering from which restaurant most often. What was meant to be a casual scroll through food deals turned into a moment of disbelief.
Taking to the platform, Arundhati wrote,
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“Why is @zomato showing names from our contact list on who is ordering what most often from which restaurant? This is a PRIVACY BREACH!”
To support her claim, she even attached a screenshot from the Zomato app, which showed the name of one of her contacts next to a Burger King item, suggesting that the person had ordered it frequently.
Check it out,
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It is shocking how Zomato accessed their contact list data and whether any consent was taken for such a feature.
Have a look at the whole tweet
Why is @zomato showing names from our contact list on who is ordering what most often from which restaurant?
This is a PRIVACY BREACH! 🚨 pic.twitter.com/PrDBqkLw7y
— Arundhati (@aroohli) August 2, 2025
Zomato’s generic response fails to address user’s privacy breach claim
After Arundhati flagged a serious privacy concern on X, Zomato responded with a generic customer support message, saying,
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“We understand your concerns regarding privacy, Arundhati. Could you please share your registered email address via DM, so we can assist you further?”
We understand your concerns regarding privacy, Arundhati. Could you please share your registered email address via DM, so we can assist you further? https://t.co/jcTFuGSv2G
— Zomato Care (@zomatocare) August 3, 2025
However, the response failed to acknowledge the core issue and instead treated it as a routine service query.
Arundhati was quick to respond, stating firmly,
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“This is not a personal concern. This is a privacy breach.”
This is not a personal concern. This is a privacy breach.
— Arundhati (@aroohli) August 3, 2025
Her reply highlighted that the matter wasn’t about individual inconvenience but about a potentially serious flaw in the app’s handling of user data. Zomato has not responded further, but the incident has raised eyebrows over how user information is being accessed and displayed.
The incident is undeniably shocking and raises serious concerns about user data safety. If this is indeed a bug, Zomato must address and fix it immediately to prevent further breaches of privacy. What are your thoughts on the matter? Do share via the comments below.
