Urgent Medicine Requested By Passenger On Moving Train – What Indian Railways Did Will Surprise You

If you’re an asthma patient, keeping your inhaler handy is non-negotiable, you never know when breathlessness might strike. But sometimes, despite all precautions, you may find yourself in a situation where you don’t have it with you. That’s exactly what happened to a passenger travelling on an Indian Railways train. In need of an inhaler, he turned to social media for help. What happened next will surprise you.

Asthma patient seeks urgent help on train, Indian Railways responds swiftly via social media

On June 2nd, a railway passenger named Amandeep Singla found himself in a medical emergency while traveling by train. He urgently needed a specific inhaler containing Formoterol Fumarate and Budesonide 200, a medicine used to treat asthma and breathing-related issues. Realizing the seriousness of the situation and that he didn’t have the medicine with him, Amandeep decided to seek help in a modern way, by turning to social media. To make things easier for responders, he also attached a photo of the inhaler to the post.

X

He posted on platform X (formerly known as Twitter), tagging the official IRCTC handle @IRCTCofficial and writing,

“@IRCTCofficial Please help PNR: 2436078780, SEAT NUMBER 8, URGENT MEDICINE REQUIRED “INHALER – FORMOTEROL FUMARATE AND BUDESONIDE 200″ NEXT STOPAGE IS JODHPUR”

@IRCTCofficial Please help
PNR: 2436078780, SEAT NUMBER 8, URGENT MEDICINE REQUIRED “INHALER – FORMOTEROL FUMARATE AND BUDESONIDE 200” NEXT STOPAGE IS JODHPUR pic.twitter.com/mFwYZesPdP

— Amandeep Singla (@amansingla1987) June 1, 2025

The response from Indian Railways was swift and reassuring. The official handle RailwaySeva replied to Amandeep’s post, saying,

“For necessary action escalated to the concerned officials @Drmadiwr @Drmjodhpurnwr. We’re here to assist you. Please share your mobile no. with us preferably via DM. You may also raise your concern directly on railmadad.indianrailways.gov.in or dial 139 for speedy redressal.”

For necessary action escalated to the concerned official @Drmadiwr @Drmjodhpurnwr We’re here to assist you. please share your mobile no. with us preferably via DM. You may also raise your concern directly on https://t.co/JNjgaq1zyT or dial 139 for speedy redressal.…

— RailwaySeva (@RailwaySeva) June 1, 2025

This reply showcased the seriousness with which the Railways  responded to the tweet.

Passenger thanks Indian Railways for providing timely medical help during train journey

After receiving the much-needed inhaler while travelling on an Indian Railways train, asthma patient Amandeep Singla took to social media once again to express his heartfelt gratitude. Tagging @RailwaySeva, @IRCTCofficial, and @DRMJodhpurNWR, he shared how amazed he was when a doctor boarded the train at the next station with the exact medicine he had requested and even conducted a preliminary checkup right inside the train bogie.

Calling it an “amazing experience,” Amandeep thanked the entire team for their prompt and compassionate response. He also extended his appreciation to Union Minister Ashwini Vaishnaw, concluding his message with a patriotic “Jai Hind.”

“@RailwaySeva @IRCTCofficial @DRMJodhpurNWR thanks for helping. It was an amazing experience when the doctor came in train bogie with medicine in his pocket as i asked and did a preliminary checkup. Once again thanks to the entire team 🙏🙏 Jai Hind @AshwiniVaishnaw”

Have a look at it,

@RailwaySeva @IRCTCofficial @DRMJodhpurNWR thanks for helping. It was an amazing experience when the doctor came in train bogie with medicine in his pocket as i asked and did a preliminary checkup. Once again thanks to the entire team 🙏🙏 Jai Hind @AshwiniVaishnaw https://t.co/Zw32l10huB

— Amandeep Singla (@amansingla1987) June 2, 2025

His experience serves as a shining example of how the Indian Railways is going above and beyond to assist passengers in times of urgent need.

With this incident we can only hope for the Indian Railways to keep on growing and working like this for its passengers. What are your thoughts? Do share via the comments below.