Home Viral News Indigo Responds After Man Says He Paid For A Window Seat And Got A Wall
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Indigo Responds After Man Says He Paid For A Window Seat And Got A Wall

IndiGo passenger shared a hilarious complaint on X, formerly known as Twitter, where he got a wall after paying for a window seat. The airline responded.

4 minutes read

IndiGo is one airline that frequently finds itself in the headlines, though rarely for positive reasons. This time, a passenger’s hilarious complaint went viral, where he revealed that despite booking a window seat, he was greeted with a solid wall instead. The amusing mishap left social media buzzing with reactions.

Passenger books window seat on IndiGo Airline, ends up staring at a wall

When you book a flight, which is rarely light on your wallet, you naturally expect a comfortable and satisfying experience. From prompt service to getting the seat you specifically choose and pay for, everything contributes to making the journey worthwhile.

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Now imagine shelling out extra for a coveted window seat, only to find yourself seated next to a plain, lifeless wall panel instead. Disappointing, right? That’s exactly what happened to Pradeep Muthu, a sports commentator from Chennai.

Taking to social media platform X, formerly known as Twitter, Pradeep shared his amusing yet relatable experience. Along with a photo of the solid wall next to him, he humorously captioned it,

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“Dei @IndiGo6E I paid for a window seat da.. where is the window #TravelParithabangal.”

His post quickly went viral, leaving netizens laughing at the absurdity of the situation.

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Have a look at the whole tweet made by him

Pradeep Muthu shared his complaint with a humorous twist, even adding a selfie with a confused expression that made the whole situation seem light-hearted.

However, despite the light tone, this incident highlights a genuine concern. Airlines like IndiGo should ensure transparent communication about seat layouts and avoid charging extra for window seats if they don’t actually offer one. After all, passengers deserve accurate information and value for the money they spend.

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Soon after the post went viral, netizens took to the comment section and gave interesting reactions

Pradeep Muthu’s post quickly went viral, gathering over 6.88 lakh views and sparking hundreds of comments. Netizens responded in a variety of ways, while some found the situation amusing and appreciated the witty tone of the complaint, others voiced concerns about the lack of transparency from the airline.

Many shared similar experiences, pointing out that such “missing window seats” are common due to structural designs of certain aircraft. While aviation experts explained the technical reasons, several users emphasized that airlines should clearly indicate these seats during booking to avoid passenger dissatisfaction.

Have a look at some of the noteworthy reactions,

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After receiving all the backlash, IndiGo responded

After facing significant backlash, IndiGo responded with a generic reply that read,

“Hi, we are concerned to know this. Please share your flight details (PNR) via DM so we may assist you further. ~Deepika.”

The response, though polite, felt impersonal to many users who expected a more thoughtful acknowledgment of the issue, especially given the viral attention the complaint had received.

Check it out,

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What are your thoughts on this hilarious complaint? Do share your thoughts via the comments below. 

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