Amazon Responds After Bengaluru Couple Finds Live Cobra In Her Parcel

Over the past decade, India has seen a notable increase in online purchasing. Large e-commerce companies like Amazon and Flipkart have completely changed the retail industry by providing customers with a wide range of goods, from electronics to groceries. Many people now choose to purchase online because of its ease, as well as its easy return policies and dependable delivery services.

However, like other services, it also has so many issues. Problems like occasional delivery errors, fake goods, and logistical problems in remote locations still exist. While errors and misplacements in online deliveries are not unusual, a Bengaluru lady was shocked to find a live cobra in her Amazon delivery. The video of the incident became widely popular on social media and attracted a lot of attention. In response, the company addressed the situation publicly.

Amazon

Live Cobra found in Amazon package of Bengaluru woman

Remarkably, the lady from Bengaluru’s Sarjapur Road had placed an order for an Xbox controller from Amazon. However, when she opened the package, she was shocked to discover the sneaky shock. Luckily, she was safe from injury as the poisonous snake was covered in packing tape.

She was shocked at first, but she caught the incident on camera and posted it on social media. Within a bucket, the partially opened Amazon parcel can be seen in the video. One can look at the snake trying to get free after becoming trapped in the packing tape.

Have a look at the video

In a shocking incident, a family on Sarjapur Road received a live Spectacled Cobra with their Amazon order for an Xbox controller.

The venomous snake was fortunately stuck to packaging tape, preventing harm.#ITReel #Sarjapur #AmazonOrder #SnakeInAmazonOrder pic.twitter.com/EClaQrt1B6

— Prakash (@Prakash20202021) June 19, 2024

The snake has been recognized as possibly belonging to the highly dangerous Karnataka-native Spectacled Cobra species. Reports state that it was caught and then set free in a secure location away from human access.

What does Amazon have to say about the incident?

Amid contention over the incident, Amazon has also reacted to the incident. They expressed their regret over what happened and asked for more details. Replying to the video, Amazon wrote,

“We’re sorry to know about the inconvenience you’ve had with the Amazon order. We’d like to have this checked. Please share the required details here: https://amzn.to/3RvxarV, and our team will get back to you soon with an update. -Sairam”

We’re sorry to know about the inconvenience you’ve had with the Amazon order. We’d like to have this checked. Please share the required details here: https://t.co/l4HOFy5vie, and our team will get back to you soon with an update.

-Sairam

— Amazon Help (@AmazonHelp) June 17, 2024

How did netizens react to the incident?

Within no time, the video went viral and the incident has been reported by various prominent media houses. The incident sparked fury on social media. Netizens’ directions range from humor to anger. While many netizens made fun of this incident, others warned to keep caution while accepting deliveries. Many also reprimanded Amazon for this whole mishap and asked for answers. Have a look at some of the reactions:

they shipped a snake game with the controller. nbd.

— Selva Prakash (@selva83) June 19, 2024

Shocking 🤯 amazon directly supplying from amazon forest 😱😲😳

— Avinash Pradhaan (@Apradhan11) June 19, 2024

Use it for snakes n ladders or the fvrte nokia game

— Unstable-ATOM (@speakout_maddy) June 19, 2024

It’s natural to find cobras in amazon. Their association existed for a long time. Don’t be surprised.

— Hariprasad Uday (@entoharit) June 19, 2024

While the business works quickly to remedy the issue, the impacted consumer has been provided help and assurances.