Firing someone for just one mistake can be harsh, as everyone deserves a chance to learn and improve. Allegedly, a similar incident happened with a Blinkit delivery partner, as shared by a woman on LinkedIn. She claimed that the partner was removed from work over a single error, sparking discussions on fairness and empathy in the workplace. Blinkit responds.
Woman took to Linkedin and shared about the alleged unfair firing of Blinkit delivery partner
Garvita Khybri, Director of Impact Partnerships at The Better India, recently took to professional social media platform LinkedIn to share an incident where a Blinkit delivery partner was allegedly removed from the platform after a single wrong delivery. In her own words, Khybri wrote,
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“Yesterday I made an order via Blinkit and I got the wrong order. After speaking with the customer care for 15 mins, they resolved and gave me my money back and took the wrong order away.”
She further shared how the delivery partner appeared on her doorsteps,
“Today morning the same delivery partner, who delivered yesterday, knocked on my door again and said that Blinkit has fired him from the platform for wrong delivery. The delivery partner said that it wasn’t his fault and now he is being made the scapegoat. Albinder Dhindsa this is quite unfair, right. Attached is the name and ID of the partner.”
She shared how he asked for his help,
“He’s been asking me to call customer care and get him back on the app. What can be done to bring him back on the platform?”
In her post, she also tagged Blinkit CEO Albinder Dhindsa, urging him to take action and help reinstate the delivery partner, who claimed he was being unfairly penalised for something beyond his control.
Have a look at the whole post
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Blinkit denies action was over a single incident
When contacted via email, a Blinkit spokesperson denied that the company had taken punitive action against a delivery partner for just one wrong delivery.
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“We do not take punitive action against a delivery partner for a single incident of an incorrect order. The behavioural concerns of the said delivery partner were thoroughly reviewed, and action was taken based on identified patterns and gaps in standard protocols,” the spokesperson stated.
Furthermore, in a comment on Garvita Khybri’s LinkedIn post, Blinkit thanked Garvita for bringing the matter to their attention by writing,
“Hi Garvita, we really appreciate you bringing this to our attention and looking out for the delivery partner’s well being. We would like to assure you that we do not take punitive action against a delivery partner for a single incident of this nature.”
Blinkit further clarified why the decision was actually taken,
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“The behavioural concern were thoroughly reviewed, and action was taken based on identified patterns and gaps in standard protocols. We appreciate you taking the time to address this and help us address the situation constructively.”
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