Zepto Responds After Delivery Boy Harasses Woman Via WhatsApp Message After 2 AM

A disturbing incident has come to light from the Barra police station area in Kanpur, where a delivery boy from Zepto allegedly harassed a woman by sending her inappropriate messages after 2:00 AM. An X user posted screenshots of these inappropriate messages on social media, where they quickly went viral. This incident has sparked concern and outrage both locally and online.

This isn’t the first time Zepto delivery personnel have been accused of misconduct with women. There have been previous complaints against Zepto delivery staff for mistreating women. For example, in December 2022, a woman in Mumbai’s Khar neighborhood accused a Zepto rider of molestation. After she shared her experience on social media, the rider was arrested.

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The X user posted a screenshot of the Zepto delivery agents’ messages to the woman late at night

The post on the social media platform X raised serious concerns about the safety of women. The victim has filed a case in the Barra police station area, whose number is 6390437309. The user tagged @Uppolice, @adgzonekanpur, @CMOfficeUP, @kanpurnagarpol, and @cyberpolice_up in his post cationed,

कानपुर का zepto कंपनी का डिलीवरी बॉय रात को 2:00 बजे के बाद मैसेज कर महिला को कर रहा है परेशान जिसका स्क्रीनशॉट अब सोशल मीडिया पर वायरल बर्रा थाना क्षेत्र का मामला जिसका नंबर 6390437309 (The delivery boy of Zepto company of Kanpur is harassing a woman by sending messages after 2:00 am in the night, the screenshot of which is now viral on social media. The case is of Barra police station area, whose number is 6390437309)

Twitter

Here is the post

कानपुर का zepto कंपनी का डिलीवरी बॉय रात को 2:00 बजे के बाद मैसेज कर महिला को कर रहा है परेशान जिसका स्क्रीनशॉट अब सोशल मीडिया पर वायरल बर्रा थाना क्षेत्र का मामला जिसका नंबर 6390437309@Uppolice @adgzonekanpur @CMOfficeUP @kanpurnagarpol @cyberpolice_up pic.twitter.com/F8QitGjUzR

— VS live news (@vsvineet2) May 7, 2025

Zepto replied to the post and offered assistance

Zepto Cares offered to look into the matter and asked the user to share their contact details. They wrote,

We understand your concern and want to make this right. Please DM us with your contact details so we can assist you further.

We understand your concern and want to make this right. Please DM us with your contact details so we can assist you further.

— Zepto Cares (@zeptocares) May 7, 2025

When the user shared their number with Zepto, Zepto further tweeted,

Thank you for sharing the details. We’re reviewing your concern and will get back to you shortly. Please bear with us in the meantime.

— Zepto Cares (@zeptocares) May 8, 2025

Such incidents are very unfortunate and should be taken seriously. We strongly believe that the accused should be punished if found guilty.  raise serious concerns about the safety of women.

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If you or someone around you is facing or has faced similar harassment, it is important to immediately contact local police or concerned authorities. Also, companies like Zepto should also strengthen their background checks and provide comprehensive training to their delivery personnel to prevent such incidents from happening again.

What are your thoughts on the matter? Let us know in the comments.