Bengaluru Man Billed For Chicken Burger Instead Of French Fries At McDonald’s: What He Did Next Is Unbelievable

Visiting fast food restaurants and having your meal order go awry can be frustrating. However, when the mistake is on the bill and the staff promptly corrects it, apologizes, and even offers a refund, it seems like a fair resolution. Yet, a man from Bengaluru took an entirely different approach when he was billed for a chicken burger instead of French fries at McDonald’s. What he did next has left netizens both amused and baffled, turning his reaction into a viral talking point.

Bengaluru Man Sues McDonald’s for ₹2 Crore Over a Simple Billing Mistake

In another bizarre happening, a 33-year-old resident of Ulsoor, Bengaluru, took McDonald’s to court over a simple billing error at their Lido Mall outlet. The incident happened when the vegetarian customer and his nephew ordered French fries but found that their bill listed a McFried Chicken Burger instead.

The Times of India reports shares how while the restaurant staff quickly acknowledged the mistake, apologized, and even offered ₹100 as compensation for the inconvenience, the customer was not satisfied. He demanded a formal apology from McDonald’s, which, according to him, never came.

What began as a minor billing issue soon escalated into a legal drama. The customer filed a police complaint, which was recorded as a non-cognizable report, and later sent an email to McDonald’s to express his dissatisfaction. When these efforts didn’t yield the desired outcome, he took the matter to the Bangalore Urban II Additional District Consumer Disputes Redressal Commission.

There, the man accused McDonald’s of service deficiency. The story does not just end here, he even demanded a staggering ₹2 crore as compensation, claiming mental distress caused by the error.

McDonald’s Calls ₹2 Crore Compensation Claim Frivolous

McDonald’s responded to the Bengaluru man’s compensation claim by arguing that the billing mistake was not intentional in fact it was quickly taken care of. They pointed out that the issue was addressed with an immediate apology, a refund offer, and compensation of ₹100.

The restaurant deemed the case frivolous, insisting that the customer’s demand for ₹2 crore was an attempt to gain undue compensation for a simple error that had already been rectified.

This unusual case has left many netizens baffled and amused, with people questioning whether such a hefty compensation demand was justified for a simple mistake that was rectified immediately.

Consumer Court Dismisses ₹2 Crore Compensation Claim Against McDonald’s

Reviewing this case seems nothing short of bizarre. However, the duties of the judiciary must be carried out regardless of how unusual or trivial the case may appear. This is exactly what the judge of the Urban II Additional District Consumer Disputes Redressal Commission did.

After reviewing the evidence, the consumer court dismissed the Bengaluru man’s ₹2 crore compensation claim. The court pointed out that the customer had received his vegetarian order. Above all, the billing error did not impact his dietary preferences.

The judge ruled that the minor mistake was promptly corrected and did not constitute a service deficiency. As a result, the court found no grounds to justify the hefty compensation demand. Hence, the judgment was ruled in favor of McDonald’s.

What are your thoughts on the complaint filed by the Bengaluru man? Do share your thoughts via the comments below.